Support Officer – Admissions supporting the University of Dundee
Job Title:
Support Officer – Admissions supporting the University of Dundee
Job Description:
We at Sannam S4 are reengineering what a consulting organization can be. We own our client’s challenges as if they were our own. We help them transform for the future by offering practical solutions that are crafted intelligently, passionately, relentlessly.
We are a great team to work for people who are self-motivated, innovative and believe in team work. Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately.
You are invited to a world of opportunities where you can contribute in your own special way to how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And be a part of team that is known for its unwavering commitment to make a difference in partnership with its clients, shareholders, communities and colleagues.
Applications are invited for the post of Support Officer supporting our client the University of Dundee. the successful candidate will be based in Mumbai, as a part of Sannam S4’s Education Team and will support the International Office at the University.
Reporting to the Regional Adviser – South Asia in India, the focus of this role is to assist the teams in the United Kingdom and India and support the recruitment and admissions function of the University of Dundee and ensure the University grows its presence in the India market. The candidate should have excellent organisational and interpersonal skills and should have the ability to build effective working relationships with a range of stakeholders in the education sector.
As the candidate will be working remotely with The University of Dundee, staff and advisers across countries, he/she should be highly organised, self-motivated and comfortable working with differences in time zones.
Experience Range:
1 - 3 years
Educational Qualifications:
Any graduation ,or Any PG
Job Responsibilities:
Key Responsibilities:
Maintain data for all email enquiries from students and agents
Maintain information in regards to agents, current, prospective and any agents changes that may occur
Maintain student data, enquiries & follow up, offers received, payments, deferrals and intake.
Create and maintain student files ensuring that individual applicant records are accurate and current.
Provide a monthly activity report of activities undertaken daily and of relevant market updates, as well as produce and interpret student data.
Maintain up-to-date information on all relevant scholarship schemes in the United Kingdom.
Assist the University in monitoring compliance by its education agents in India
Undertake other relevant activities by the University, as required.
Assess applications and recommend offers of admission using the templates provided by the University, following the guidelines and procedures prescribed by the University.
Support campaigns to maximise the conversion rate at each stage of the student lifecycle, with a particular focus on increasing the offer to acceptance rate.
Provide excellent standards of customer service
Maintaining a qualifications database and keeping abreast of changes in the Indian education sector
Providing statistical updates on applicants
Keeping up to date with University of Dundee admissions policies and UK immigration legislation
Skills Required:
International Admissions , Admissions Counseling , Student Recruiting , overseas education , Study Abroad , Stakeholder Engagement , Establishing Strategic Partnerships , education events
Candidate Attributes:
Experience in a sales or account management environment working with stakeholders and arranging events or marketing initiatives within timelines to contribute to performance targets.
Demonstrated knowledge of the India education market and drivers of international education across key segments.
Demonstrated strong communication and interpersonal skills to work with stakeholders, deliver concise written reports, prepare and deliver presentations, and represent an organisation.
Demonstrated organisational and project management skills with an ability to priorities workload, work independently and take initiative within a collaborative small team.
Have worked in a sales or account management environment, preferably in the higher education sector or in a high-value service sector
Excellent relationship management skills
High level of communication skills that allows the position to work cooperatively and constructively with a variety of stakeholders
Effective interpersonal skills to work with people from a range of backgrounds and cultures
Demonstrated ability to operate with a significant degree of initiative and independence
Excellent written skills, to be able to produce succinct reports
Knowledge of the international student market and relevant legislation.
Ability to efficiently use the Microsoft Office suite
Exposure to CRM
Knowledge of programmes offered by tertiary institutions or a demonstrated ability to acquire that knowledge
Bachelor degree in business management, commerce, marketing, project management or equivalent.
Job Code: KL-MBZAEZ6R
About Us
Sannam S4 is itself rapidly expanding into dynamic markets. Based on client demand, the Company is taking its unique support model into fast growing, dynamic and complicated markets. The Company’s aim is to be the leading market entry and expansion support partner to leading globally ambitious firms.
In the past five years alone we have assisted over 350 organizations explore enter and expand into India, China and Brazil and we are now rolling out our own support network in the further high growth markets like Australia, Canada, Colombia, Eastern Europe, France, Germany, Hong Kong, Indonesia, Italy, Malaysia, Mexico, Russia, UAE, Singapore, Thailand, U.K., U.S.A and Vietnam.
We are trusted by many of the world’s leading brands to support them in the most difficult business environments. We are passionate about what we do and committed to our own further international expansion. We employ over 200 staff, operate many offices, across multiple continents, and at virtually every working hour of the day are serving someone somewhere with their own international growth agenda.
The Sannam S4 Group consists of a number of integrated international market entry and expansion businesses. Sannam S4 also conceptualised and operates the US Business Centers, an initiative to support increased trade and investment between the US and India.
In the past five years alone we have assisted over 350 organizations explore enter and expand into India, China and Brazil and we are now rolling out our own support network in the further high growth markets like Australia, Canada, Colombia, Eastern Europe, France, Germany, Hong Kong, Indonesia, Italy, Malaysia, Mexico, Russia, UAE, Singapore, Thailand, U.K., U.S.A and Vietnam.
We are trusted by many of the world’s leading brands to support them in the most difficult business environments. We are passionate about what we do and committed to our own further international expansion. We employ over 200 staff, operate many offices, across multiple continents, and at virtually every working hour of the day are serving someone somewhere with their own international growth agenda.
The Sannam S4 Group consists of a number of integrated international market entry and expansion businesses. Sannam S4 also conceptualised and operates the US Business Centers, an initiative to support increased trade and investment between the US and India.
Why Us?
OUR SUCCESS IS BASED ON
1. Understanding
As an international to in-country firm, we deliver home-to-host country business support on both sides and act as a bridge between you and your target market. A fully integrated suite of services delivered by one firm, to ensure continuity and business success in the market. Our solutions are practical, implementation focused and results-driven. They are not theoretical. We seek to fully understand your needs and then deliver bespoke solutions to meet your objectives, business model and mode of entry. We are credible in all that we do, we look after your interests-our business depends on it. You can trust us to do the right thing.
2. Focus
Supporting cross border trade and investment is what we do 24×7, 365 days a year. We operate directly in some of the world’s most challenging regions, and have the experience and know how where and when you need it most. We free you up to focus on your core competencies by taking care of your back-office functions and we take the worry of local compliance away from you. Our end-to end support continues throughout your journey, giving you confidence that there is always someone in-country looking after your best interests. Our professional success is measured by your success so our objectives are aligned.
The scale of our operations and the quality of our resources mean you don’t have to invest in fixed local operations costs
OUR UNIQUENESS
1. Our approach
We are not a think-tank. We deliver practical solutions and implement them. Our processes are robust, well ‘tried and tested’, across all industry sectors and in our markets. Our approach delivers results which enable our clients to ‘hit the ground’ running.
2. Our people
Born and bred in the local market, supported by 30+ years of expatriate, local market entry, experience. Our teams are a deeply blended mix of ‘local’ and ‘foreign’ professionals, all with substantial ‘cross–border’ experience. We are client focussed and operate under a set of shared values of integrity and trust. These govern what we do and we do not compromise on these qualities.
2. Our expertise
We employ highly-skilled, ‘in-country’ professionals across all the functional disciplines needed to deliver market entry and business expansion services, across all industry sectors in challenging markets. We bring expertise from market research, compliance, tax, accounting, business development, marketing, HR, and recruitment to deliver practical solutions to your business.
1. Understanding
As an international to in-country firm, we deliver home-to-host country business support on both sides and act as a bridge between you and your target market. A fully integrated suite of services delivered by one firm, to ensure continuity and business success in the market. Our solutions are practical, implementation focused and results-driven. They are not theoretical. We seek to fully understand your needs and then deliver bespoke solutions to meet your objectives, business model and mode of entry. We are credible in all that we do, we look after your interests-our business depends on it. You can trust us to do the right thing.
2. Focus
Supporting cross border trade and investment is what we do 24×7, 365 days a year. We operate directly in some of the world’s most challenging regions, and have the experience and know how where and when you need it most. We free you up to focus on your core competencies by taking care of your back-office functions and we take the worry of local compliance away from you. Our end-to end support continues throughout your journey, giving you confidence that there is always someone in-country looking after your best interests. Our professional success is measured by your success so our objectives are aligned.
The scale of our operations and the quality of our resources mean you don’t have to invest in fixed local operations costs
OUR UNIQUENESS
1. Our approach
We are not a think-tank. We deliver practical solutions and implement them. Our processes are robust, well ‘tried and tested’, across all industry sectors and in our markets. Our approach delivers results which enable our clients to ‘hit the ground’ running.
2. Our people
Born and bred in the local market, supported by 30+ years of expatriate, local market entry, experience. Our teams are a deeply blended mix of ‘local’ and ‘foreign’ professionals, all with substantial ‘cross–border’ experience. We are client focussed and operate under a set of shared values of integrity and trust. These govern what we do and we do not compromise on these qualities.
2. Our expertise
We employ highly-skilled, ‘in-country’ professionals across all the functional disciplines needed to deliver market entry and business expansion services, across all industry sectors in challenging markets. We bring expertise from market research, compliance, tax, accounting, business development, marketing, HR, and recruitment to deliver practical solutions to your business.
