Recruitment Adviser supporting the University of Southampton

The Opportunity

We at Sannam S4 are reengineering what a consulting organization can be. We own our client’s challenges as if they were our own. We help them transform for the future by offering practical solutions that are crafted intelligently, passionately, relentlessly.

We are a great team to work for people who are self-motivated, innovative and believe in team work. Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately.

You are invited to a world of opportunities where you can contribute in your own special way to how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And be a part of team that is known for its unwavering commitment to make a difference in partnership with its clients, shareholders, communities and colleagues.

Job Purpose

We are looking for a bright and capable individual to support our client the University of Southampton (Southampton), UK, to fulfill its objectives in the India market. The job-holder’s primary focus will be carrying out the University’s recruitment activities in India while other responsibilities include assisting with market strategy and brand building. The position involves frequent, sophisticated interaction with international clients and significant travel time is required.

We are looking for an enthusiastic, driven and flexible candidate based in New Delhi with recent experience of working in student recruitment or a similar environment. The post holder will be expected to travel extensively, approximately 80 to 100 days, including weekends and during unsociable hours once domestic and international travel returns to normal.

Role

As a Recruitment Adviser, you will implement marketing plans to recruit students from India. Specifically, you will:
1. Develop positive relationships with key stakeholders within India such as education agents, prospective students and other key stakeholders
2. Collaborate with internal and external stakeholders
3. Enhance student attraction, conversion and retention
 

Responsibilities

1. Build strong working relationships with recruitment agents, including telephone and email communication. Conduct regular visits (virtual and in-person as required) to agent offices in Tier 1 and Tier 2 cities across India to interview prospective students and engage with agency staff.
2. Attend British Council and agent fairs and recruitment events (virtual and in-person as required) in Tier 1 and Tier 2 cities across India to meet and advise prospective students and offer-holders on a range of matters including courses, entry requirements and application processes. Collect accurate enquiry details.
3. Conduct school visits (virtual and in-person as required) in Tier 1 and Tier 2 cities to build relationships with school staff and delivering presentations advising high school students about applying to the University.
4. Conducting email and telephone follow-up of enquirers met at recruitment events to increase enquirer-application conversion.
5. Conducting telephone follow up with new applicants from India to improve application-acceptance conversion.
6. Answer email and telephone enquiries from prospective students and parents for Foundation, UG, PGT and PGR courses at the University.
7. Set benchmarks and lead by example in providing outstanding standards of service and partnership with all stakeholders across the University’s faculty and divisions, including prospective and continuing international students, alumni, fellow staff members and external representatives.
8. Maintain a thorough knowledge of relevant standards, legislation and political frameworks (both the UK and that of emerging markets)
9. Provide high-level advice and guidance on the business practices, protocols, principles, ethics in the emerging markets.
10. Lead the preparation and submission of reports and review collated statistics to inform planning and strategy, as requested by the senior University staff.
11. Conduct analysis to inform strategic decision making e.g. reviewing application data by source high school. Contribute to the annual market plan for India in consultation with the Regional Director South, South East and Central Asia, Russia, CIS, EU and UKI. Conduct market research e.g. gathering contact information for high school counsellors, competitor institution entry requirements from India.
12. Develop and maintain the University’s social media presence in India.