Recruitment Adviser for the University of Exeter

Job Purpose
We are looking for a Recruitment Adviser for the University of Exeter in the United Kingdom.
The University of Exeter is a member of the prestigious Russell Group of research-intensive universities. The role will be based in Mumbai, India. Its primary focus will be to assist in the development and in the implementation of the University’s recruitment strategy in India, alongside the Senior Recruitment Adviser. Other responsibilities will include assisting in the development and support of institutional partnerships, brand development and agency relationship management. The position will involve frequent interaction with Indian and international stakeholders and a significant amount of travel.

We are looking for an enthusiastic, driven and flexible candidate with recent experience of working in student recruitment. The post holder must be outcomes- and results-oriented, creative and innovative. The post will require extensive travel, including weekends and out of office hours, for which flexible working and time in lieu is offered.

Main Responsibilities
As Recruitment Adviser, you will be required to help the Senior Recruitment Adviser to develop, refine, implement, and, at the conclusion of each recruitment cycle, retrospectively evaluate the effectiveness of the University of Exeter’s India marketing and recruitment strategy.
Specifically, you will:
1. Provide the Senior Recruitment Adviser with support in the development of marketing and recruitment strategy for each recruitment cycle.
2. Carry out the day-to-day activity required to realize the objectives of this marketing and recruitment strategy: attending exhibitions, undertaking school and college visits, visiting agencies, etc
3.
Develop and maintain positive working relationships with key external stakeholders in India: education agents, school and college counsellors, the British Council, sponsorship bodies, accreditation bodies, alumni, etc.
4. Develop and maintain positive working relationships with key internal stakeholders at the University of Exeter: The Regional Manager (South Asia), the Head of International, College Heads of Communication and Marketing, Admissions officers, INTO University Partnerships, etc.

Responsibilities
1. Develop and maintain a calendar of recruitment activity for each cycle, this to include agency fairs, British Council events, school and college visits, and other recruitment-oriented activity.
2. Build and maintain good working relationships with education agencies across India: with their senior staff in agency Head Offices, and with counselling teams in branch offices nationwide. Provide training and support as required, and provide the Senior Recruitment Adviser and Regional Manager (South Asia) with regular feedback on agencies’ performance and market-/University of Exeter-related observations.
3. Attend agency and other education fairs across India, representing the University of Exeter to a high professional standard, and taking responsibility for the logistical planning around these events in the areas of travel, accommodation and freight.
4. Carry out school visits across India, making presentations to groups of students, or one-to-one counselling, and building and maintaining good working relationships with school counsellors, Heads of Sixth Form, teachers, and Principals.
5. Carry out college visits across India, making presentations to groups of students at these colleges or one-to-one counselling, and building and maintaining good working relationships with university guidance counsellors, Heads of Offices of International Affairs, Heads of Department, and Principals.
6. Develop and maintain good internal stakeholder relationships (internal to the University of Exeter): with current students, alumni and professional services personnel, in support of recruitment and marketing objectives.
7. Engage in a professional manner with students (and with parents/guardians, etc) at all stages of the recruitment journey: from first enquiry, through application and offer-holding, to (ideally) enrolment.
8. Provide regular market feedback to the Senior Recruitment Adviser, the Regional Manager (South Asia), and to College Heads of Communication and Marketing Services, as and when required.
9. Provide the Senior Recruitment Adviser and the Regional Manager (South Asia) with regular, informed assessments of the attractiveness in market of the University of Exeter’s portfolio, its fees, its scholarship offer and other product-related areas.
10. Provide informed input into branding, and into the design and content of India-specific marketing collateral, print and digital.
11. Liaise as and when required with the University of Exeter’s digital marketing team
with respect to India-specific digital and social media marketing
12. Assist in planning and delivering University of Exeter events in market, including inbound visits from academic staff and senior management.
13. Provide a consistently high standard of customer service.