Client Managament- Operations
Job Title:
Client Managament- Operations
Job Description:
* Function as a Key contact person for multiple Indian clients
* Development and maintenance of strong and trustworthy relationships to important clients.
* Ensuring the compliance of the customers' needs and wishes as well as of their time schedule.
* Reception of new requests, order modifications as well as complaints by the respective clients.
* Analysis and identification of upcoming needs and opportunities.
* Attendance of meetings with the key accounts and presentation of current offers.
Experience Range:
3 - 6 years
Educational Qualifications:
Any graduation ,and Any PG
Job Responsibilities:
* Data analysis & creating trends out of big data.
* Basic automation using Macros
* Ability to successfully negotiate about business conditions
* Ability to oversee all details of concurrently running projects
* Ability to map an account to regularly meet stakeholders upto the C-Level executives
* Ability to upsell & cross sell
* Ability to create account specific revenue plans & execute them successfully.
* Need to hold Financial & Customer experience as KPI's
Skills Required:
Agile Leadership , Account Sales Strategies , customer orientation
Candidate Attributes:
* Should have Skills- Mastery in MS PowerPoint & Excel.
* Proficiency in other MS Office products.
* Good command in written & spoken English.
* Pleasing personality, Flexible to travel and Flexible working Style.
* Customer Success Manager Type - with proactive thought process.
Job Code: KL-PN2020128
About Us
QualityKiosk Technologies is one of the world’s largest Digital Quality Engineering partners and pioneers in performance engineering for largest Banking and Financial Services, Telecom and Automobile clients. Founded in the year 2000 by IIT-Kanpur graduates, the company offers Enterprise Digital Quality Assurance solutions for banking, financial services, insurance, retail, e-commerce, government, automotive and telecom verticals.
Intelligent Business Automation, DevOps and Customer Experience are some of the key areas where we work with our partners to deliver Digital Quality Assurance.
QualityKiosk counts more than 50 of the Fortune 100 companies of India and 18 of the Fortune 500 companies across the globe as clients. With 150+ clients from various verticals across global locations, our clients include Reliance Industries, Reliance Jio, Toyota, HDFC Bank, ICICI Bank, SBI, Kotak Bank, DBS, Citibank, Prudential, BTPN Bank, Manulife, AIA, UAE Government - Ministry of Finance, Tata Group, Government of India (GSTN, NPCI), Vodafone and others.
QualityKiosk’s 2000+ Quality Assurance consultants are spread across 20+ countries including India, Dubai, Malaysia, Indonesia, Philippines, Singapore. Some of the recognitions received include a mention by Gartner in their 'Build Continuous Quality Into Your DevOps Toolchains' Report 2018, “Asia’s Most Trusted Organisation” by International Brand Consultants, and “Happy Place to Work” by World HRD Congress.
Intelligent Business Automation, DevOps and Customer Experience are some of the key areas where we work with our partners to deliver Digital Quality Assurance.
QualityKiosk counts more than 50 of the Fortune 100 companies of India and 18 of the Fortune 500 companies across the globe as clients. With 150+ clients from various verticals across global locations, our clients include Reliance Industries, Reliance Jio, Toyota, HDFC Bank, ICICI Bank, SBI, Kotak Bank, DBS, Citibank, Prudential, BTPN Bank, Manulife, AIA, UAE Government - Ministry of Finance, Tata Group, Government of India (GSTN, NPCI), Vodafone and others.
QualityKiosk’s 2000+ Quality Assurance consultants are spread across 20+ countries including India, Dubai, Malaysia, Indonesia, Philippines, Singapore. Some of the recognitions received include a mention by Gartner in their 'Build Continuous Quality Into Your DevOps Toolchains' Report 2018, “Asia’s Most Trusted Organisation” by International Brand Consultants, and “Happy Place to Work” by World HRD Congress.
Why Us?
Our company is dedicated to maintaining a core set of values in all of our business dealings. They are:
Integrity: We are true to our word. We treat our clients with respect. We offer solutions that maintain system security.
Result Oriented: We strive to provide solutions that make business easier and deliver the results needed to succeed even in the face of unpredictability.
Thought Leadership: Our assurance experts have their finger on the pulse of Quality Assurance, so our services evolve to meet the needs of our valued Clients.
Effective Relationship: Teamwork is the key to solving problems, addressing issues, developing new processes, and assuring that our valued Clients receive the level of support they deserve.
Initiative: As problem solvers, it is our responsibility to take the initiative to provide our clients with the services they need to meet new and ongoing compliance requirements.
Integrity: We are true to our word. We treat our clients with respect. We offer solutions that maintain system security.
Result Oriented: We strive to provide solutions that make business easier and deliver the results needed to succeed even in the face of unpredictability.
Thought Leadership: Our assurance experts have their finger on the pulse of Quality Assurance, so our services evolve to meet the needs of our valued Clients.
Effective Relationship: Teamwork is the key to solving problems, addressing issues, developing new processes, and assuring that our valued Clients receive the level of support they deserve.
Initiative: As problem solvers, it is our responsibility to take the initiative to provide our clients with the services they need to meet new and ongoing compliance requirements.
