Product Operations Specialist
Job Title:
Product Operations Specialist
Job Description:
JD for Product Operations Specialist:
The Product Ops Specialist works as part of the Product - Live Operations team.
Live Ops as a Service is a partnership where we work with clients on an application, to deliver the best possible and sustainable experience for their end-users. We focus on the product content or catalog, and features, and deliver the ongoing community and commercial activities. This also requires having a continuous pulse on the feedback from the end-users, sifting through which we try to find the signals within the noise for how to further improve the product and make the content stickier.
Responsibilities:
As a Product Ops specialist, your role will be vital in accelerating product success, in terms of digital assets creation and community management. Primary ownership includes real-time maintenance of blockchain inventory on an e-commerce platform, alongside resolving related user queries/ concerns within the expected turnaround time.
What we're looking for?
Familiar with NFTs.
You are familiar with digital objects & online economies, as an observer and a user.
Accountable Admin.
You are able to own & deliver the responsibilities of publishing the app inventory through the required tools.
Service-oriented.
These apps are about ongoing relationships with users. You are able to independently act as the voice of the client's brand, caring for their customers and troubleshooting problems.
Self-Starter.
You are intellectually curious, and you will use this interest to propel you into seeking out problems and finding solutions. You are able to understand the user concerns and forward them to the concerned product team to get those addressed within the expected SLA
You are quantitative, plain, and simple.
Preferably you can sift through mountains of feedback collected from end-users to find relationships, and then use these relationships as insights to make recommendations to the product team, and prepare & analyze short-range forecasts for App performance.
Qualifications
Fresher to < 2 years of experience
Complete fluency in English, both written and orally
Bachelor's degree from a reputed university is an added advantage for applicants
Bonus Points
1-2 years of experience working on:
- Any live game operated as a service, or
- Blockchain Content Crafting & QC done for any app/ website, and
- Support Forum Interactions
Profile
Proficient in English WritingGood team playerCustomer-focused way of working with creative thinkingAble to think on your feet and be highly organizedResult-driven and comfortable working in a fast-paced environment.
.
Experience Range:
1 - 3 years
Educational Qualifications:
Any graduation
Job Responsibilities:
As a Product Ops specialist, your role will be vital in accelerating product success, in terms of digital assets creation and community management. Primary ownership includes real-time maintenance of blockchain inventory on an e-commerce platform, alongside resolving related user queries/ concerns within the expected turnaround time.
Skills Required:
Business Documentation , Analytical Capability , Written Communication , LiveOps
Candidate Attributes:
Familiar with NFTs:
You are familiar with digital objects & online economies, as an observer and a user.
Accountable Admin:
You are able to own & deliver the responsibilities of publishing the app inventory through the required tools.
Service-oriented:
These apps are about ongoing relationships with users. You are able to independently act as the voice of the client's brand, caring for their customers and troubleshooting problems.
Self-Starter:
You are intellectually curious, and you will use this interest to propel you into seeking out problems and finding solutions. You are able to understand the user concerns and forward them to the concerned product team to get those addressed within the expected SLA
You are quantitative, plain, and simple:
Preferably you can sift through mountains of feedback collected from end-users to find relationships, and then use these relationships as insights to make recommendations to the product team, and prepare & analyze short-range forecasts for App performance.
You are familiar with digital objects & online economies, as an observer and a user.
Accountable Admin:
You are able to own & deliver the responsibilities of publishing the app inventory through the required tools.
Service-oriented:
These apps are about ongoing relationships with users. You are able to independently act as the voice of the client's brand, caring for their customers and troubleshooting problems.
Self-Starter:
You are intellectually curious, and you will use this interest to propel you into seeking out problems and finding solutions. You are able to understand the user concerns and forward them to the concerned product team to get those addressed within the expected SLA
You are quantitative, plain, and simple:
Preferably you can sift through mountains of feedback collected from end-users to find relationships, and then use these relationships as insights to make recommendations to the product team, and prepare & analyze short-range forecasts for App performance.
Job Code: KL-TJU3YS8B
About Us
Headquartered in Dallas, [x]cube LABS helps enterprises globally with digital transformation and digital technology adoption. We take a highly collaborative approach and help solve problems across the entire digital transformation journey from ideation and strategizing to experimentation and execution. We specialize in helping enterprises transform customer experience, and in the process we help you leverage new, digitally driven, business models.
[x]cube LABS helps enterprises innovate and disrupt markets by leveraging digital as a strategy. The [x]cube team offers deep expertise in all things digital: CX strategy and transformation, digital innovation, augmented reality, virtual reality, blockchain, social, mobile, analytics, cloud, IoT, and more. We have delivered over 800 solutions across industries, won 25+ International awards, worked with 500+ clients & created value of over US $2.0 Billion for our clients. [x]cube is also one of the first 12 agencies globally to be approved by Google as a Certified Developer Partner.
[x]cube LABS helps enterprises innovate and disrupt markets by leveraging digital as a strategy. The [x]cube team offers deep expertise in all things digital: CX strategy and transformation, digital innovation, augmented reality, virtual reality, blockchain, social, mobile, analytics, cloud, IoT, and more. We have delivered over 800 solutions across industries, won 25+ International awards, worked with 500+ clients & created value of over US $2.0 Billion for our clients. [x]cube is also one of the first 12 agencies globally to be approved by Google as a Certified Developer Partner.
Why Us?
We are one of the first 12 agencies globally to be approved by Google as a Certified Developer Partner and one of the few companies to receive AWS IoT Service Delivery Designation. At [x]cube LABS, innovation is the mantra at every desk and each project offers unique opportunities to learn, lead and achieve as a team.
A company always at the cutting-edge of innovation, we present an incredible opportunity to learn and grow.
Expertise in new-age technologies. Learn every tool and tech that will shape our tomorrow.
We believe in being creative and versatile. Get to work on a range of digital products crafted to engage and entertain.
[x]cube's clientele features some of the top global Fortune 1000 enterprises. Make your mark on products targeted at benefitting billions of lives.
Get access to our state-of-the-art research labs. Formulate and contribute to game changing visions.
Competitive packages, attractive benefits and rewards.
A fun, informal working environment.
[x]cube LABS, YesGnome & Upshot are divisions of PurpleTalk.
Have a query? Email us on alphateam@xcubelabs.com.
A company always at the cutting-edge of innovation, we present an incredible opportunity to learn and grow.
Expertise in new-age technologies. Learn every tool and tech that will shape our tomorrow.
We believe in being creative and versatile. Get to work on a range of digital products crafted to engage and entertain.
[x]cube's clientele features some of the top global Fortune 1000 enterprises. Make your mark on products targeted at benefitting billions of lives.
Get access to our state-of-the-art research labs. Formulate and contribute to game changing visions.
Competitive packages, attractive benefits and rewards.
A fun, informal working environment.
[x]cube LABS, YesGnome & Upshot are divisions of PurpleTalk.
Have a query? Email us on alphateam@xcubelabs.com.
