Good written and verbal communication skills; ability to organize and prioritize tasks.
Hands-on experience in Linux Operating system( Installing and configuring the applications & troubleshooting).
Understanding of cloud infrastructure like AWS, Google Cloud etc and set up monitoring and instrumentation for the same
Ability to identify and use tools to execute everyday sysadmin tasks
Understand virtualization & containers like docker etc.
1 - 3 years
Any graduation, and Any PG and Any Doctorate
Work in 24x7 rotational shifts
Monitor, install, configure and troubleshoot our production servers and services.
Maintain 100% uptime of the production services.
Ensure that our monitoring tools catch and generate alerts on all production issues.
Follow escalation process through issue completion, including providing documentation after resolution.
Follow regular Operations procedures and complete all assigned tasks during the shift.
Assist in root cause analysis of production issues and help write a report which includes details about the failure, the relevant log entries, and likely root cause.
Send periodic NOC reports with the system and service status.
Monitor backups and disaster recovery, including backup verification, and performing restoration tests and participating in disaster recovery drills.
Build a knowledge base by creating and updating documentation for support
Linux, AWS , Operating System Administration, Server Monitoring,