Responsibilities:
Strong writing skills, namely a command of grammar, syntax, diction, and the conventions and best practices of writing a variety of technical documents.
Experience in using the Darwin Information Typing Architecture (DITA).
Good knowledge and writing experience using XML-based authoring tools such as oXygen XML Editor.
Create and maintain Online Help, Installation Guide, Upgrade Guide, Deployment Guide, Release Notes, Support Matrix, and other such product documentation deliverables.
Design, develop, and write technically accurate and comprehensive product documentation that adheres to the MSTP.
Understanding of core information development processes: content planning, content creation, and content review.
Fundamental skills with the authoring tools used by the information development teams.
Fundamental collaboration skills: Ability to work with cross-functional teams and other writers for updates in the product or the process.
Ensure strict adherence to the delivery schedule by planning, tracking, and delivering as per sprint commitments.
Participate in daily scrum meetings, development design reviews, and documentation reviews.