As a Technical Writer, you will be responsible for working independently on components of an information development project. You will contribute to the team on a variety of projects and call upon team members for guidance as needed. You will contribute to the team and work independently.
4 - 12 years
Strong writing skills, namely a command of grammar, syntax, diction, and the conventions and best practices of writing a variety of technical documents.
Experience in using the Darwin Information Typing Architecture (DITA).
Good knowledge and writing experience using XML-based authoring tools such as oXygen XML Editor.
Create and maintain Online Help, Installation Guide, Upgrade Guide, Deployment Guide, Release Notes, Support Matrix, and other such product documentation deliverables.
Design, develop, and write technically accurate and comprehensive product documentation that adheres to the MSTP.
Understanding of core information development processes: content planning, content creation, and content review.
Fundamental skills with the authoring tools used by the information development teams.
Fundamental collaboration skills: Ability to work with cross-functional teams and other writers for updates in the product or the process.
Ensure strict adherence to the delivery schedule by planning, tracking, and delivering as per sprint commitments.
Participate in daily scrum meetings, development design reviews, and documentation reviews.
DITA XML, XMetal, Oxygen XML Editor, MSTP, Astoria, Visual Studio, Agile Environment, Software Development Life Cycle (SDLC),
A bachelor’s degree in English, Mass Communication, Journalism, BE, or any other related field.
A minimum of 4 years of experience in Technical Writing for an enterprise product.
Fundamental knowledge of core technical communication concepts, such as topic-based authoring, minimalism, task-oriented design, single-sourcing.
Experience with content management systems, such as Astoria and Visual Studio.
Basic skills in editing (QA for documentation) – ability to recognize errors in a variety of information deliverables.
Working knowledge of Lean/Agile/XP software development processes and how to follow processes for information development.
Working knowledge of major aspects of software design, development, and QA and how they affect the information development process.