Technical Writer
Responsibilities:
- Develops system-related documentation that includes third-party API integration specifications, flow charts, and mapping documents.
- Responsible for analyzing third-party API documentation and come up with optimal recommendations to fulfill client use cases.
- Use SQL on a daily basis to run ad-hoc reporting requests and research customer questions and processing issues.
- Contribute in sprint planning, baselining requirements and review test cases.
- Perform manual testing of new development and change requests.
- Develop and maintain technical documentation for both external usage and internal guidance across various teams.
- Report on common sources of technical issues or questions and make recommendations to product team.
- Be a liaison between the technical team, other internal teams and external customer.
Eligibility:
- 3-6 years of experience as a Technical Writer and in the product documentation.
- Familiarity with third-party API integration analysis.
- Experience in requirement elicitation and consolidating requirements from meetings.
- Familiarity with basic SQL queries preferably Postgres database.
- Familiarity with creating tickets in GitLab (Project Tracking Software).
- Excellent logical, analytical and communication skills to interact with the Development team.
- Experience in manual testing.
Preferred:
- Experience in writing a data dictionary and requirement traceability matrix.
- Ability to grasp the complex technical concepts and make them easily understandable in text and pictures while paying attention to detail.
- Bachelor/Masters in Computer Science or MBA.
3 - 7 years
B.Tech/B.E, BCA, or MCA M.Tech
API Platform, Business Requirements, Technical Writers, MySQL, 3rd Party Integrations,