City Manager
Strategy and planning:
Develop yearly strategy for the sales-function aimed at achieving sustained competitive advantage and deliver the requisite revenue
Translate sales strategy into quarterly integrated operating plans and actions from the same
Deep dive in to selected market and make each one into a mini metro
Make MB a preferred advertising partner in real estate market
Identifying the appropriate mix of clients/ supply/ demand and manpower to create these market
Driving result:
Identifying potential clients for the location as there is huge market share which can be converted, also managing the relationship with the existing Clients.
Drive product/service sales pipeline process to accurately forecast, qualify, realize and grow the sales pipeline while balancing locations and customer focus and increasing conversion-rate in the medium-to-long term
Drive, engage and support own team in customer relationship management where the service has been deployed
Collaborate with the team to develop, enhance the active partner eco-system [if significantly different based on product/service] and support its deployment in various locations
Work together with the team and other departments within the organization to identify any process improvements and improve standards and efficiency
Adhering to the SLA’s as per the set process
Opportunity Driven
Identify and evaluate potential market by generating regular insights about the location specific environment and customer shifts and initiate targeted action.
Leverage existing relations as well as develop own relations with existing and potential customers in various locations to position the product/service, gauge customer experience and invoke confidence in Magicbricks as a trusted partner;
Regularly review customer satisfaction trends – initiate necessary actions and mobilize improvements through sales counterparts and delivery teams to plug customer-experience gaps in order to achieve exceptional customer satisfaction score
People management
Allocate work / responsibility amongst team
Coach and assist in developing a strong second line
Ensure goal setting and performance appraisal of team
Provide functional guidance wherever needed
Develop people related interventions/methods for retaining our employees
Performance Measures
Annual and quarter revenue generation/ sales figures [Target vs. Collection]
Percentage variance in achieving annual sales targets
Increase/decrease in market share
Renewal rate Percentage of existing clients
Increasing Brand Equity – Marketing / Product Promotional Spend Effectiveness for the product/service
No. of active clients/ Penetration of new products
Educational Qualifications and Background
MBA in Marketing and Sales
Preferably have experience of being Lead of Sales in online classified portals/ecommerce/real estate/insurance
Prior experience in product sales & B2b sales
9 - 15 years
Any graduation ,and MBA/PGDM in Marketing
Strategy and planning:
Develop yearly strategy for the sales-function aimed at achieving sustained competitive advantage and deliver the requisite revenue
Translate sales strategy into quarterly integrated operating plans and actions from the same
Deep dive in to selected market and make each one into a mini metro
Make MB a preferred advertising partner in real estate market
Identifying the appropriate mix of clients/ supply/ demand and manpower to create these market
Driving result:
Identifying potential clients for the location as there is huge market share which can be converted, also managing the relationship with the existing Clients.
Drive product/service sales pipeline process to accurately forecast, qualify, realize and grow the sales pipeline while balancing locations and customer focus and increasing conversion-rate in the medium-to-long term
Drive, engage and support own team in customer relationship management where the service has been deployed
Collaborate with the team to develop, enhance the active partner eco-system [if significantly different based on product/service] and support its deployment in various locations
Work together with the team and other departments within the organization to identify any process improvements and improve standards and efficiency
Adhering to the SLA’s as per the set process
Opportunity Driven
Identify and evaluate potential market by generating regular insights about the location specific environment and customer shifts and initiate targeted action.
Leverage existing relations as well as develop own relations with existing and potential customers in various locations to position the product/service, gauge customer experience and invoke confidence in Magicbricks as a trusted partner;
Regularly review customer satisfaction trends – initiate necessary actions and mobilize improvements through sales counterparts and delivery teams to plug customer-experience gaps in order to achieve exceptional customer satisfaction score
People management
Allocate work / responsibility amongst team
Coach and assist in developing a strong second line
Ensure goal setting and performance appraisal of team
Provide functional guidance wherever needed
Develop people related interventions/methods for retaining our employees
Performance Measures
Annual and quarter revenue generation/ sales figures [Target vs. Collection]
Percentage variance in achieving annual sales targets
Increase/decrease in market share
Renewal rate Percentage of existing clients
Increasing Brand Equity – Marketing / Product Promotional Spend Effectiveness for the product/service
No. of active clients/ Penetration of new products
Educational Qualifications and Background
MBA in Marketing and Sales
Preferably have experience of being Lead of Sales in online classified portals/ecommerce/real estate/insurance
Prior experience in product sales & B2b sales
Enterprise Sales , B2B Sales , Cross selling , Ad Sales , Digital Sales , Concept Selling , UpSelling
Excellent Communication, Hand's on experience into Ad sales/Digital Sales/Online sales/Ecommerce