Customer Support Executive - Tamil

  • Noida, Uttar Pradesh, India
  • Permanent
  • Support
  • 1 - 3 years
Job Title:

Customer Support Executive - Tamil

Job Description:

We are hiring for the position of Customer Support Executive for Noida location and looking for the candidate who is fluent in English and Tamil.

Experience Range:

1 - 3 years

Educational Qualifications:

Any graduation

Job Responsibilities:

  • Handle inbound and outbound customer queries via phone, email, and chat.

  • Provide accurate information regarding products, services, and policies.

  • Resolve customer complaints promptly and professionally.

  • Maintain a record of customer interactions and update CRM systems.

  • Coordinate with internal teams to ensure quick resolution of issues.

  • Identify customer needs and suggest appropriate solutions or products.

  • Follow up on customer inquiries to ensure satisfaction.

  • Adhere to company policies and procedures while interacting with customers.

Skills Required:

Customer Interaction

Candidate Attributes:

  • Bachelor’s degree in any field.

  • Must be fluent in English and Tamil.

  • Proven experience in customer service or a related role.

  • Excellent verbal and written communication skills.

  • Strong problem-solving abilities and a customer-centric approach.

  • Familiarity with CRM software and customer service tools is a plus.

  • Good typing speed and basic computer skills.

Job Code: KL-UGAAT4ZM
About Us
About Us:

At Livekeeping we believe that is necessary to empower all businessman with useful data which can be gained from Tally. Our goal is to develop new applications and methods to simplify accounting in this new digital world.

Who we are?

We are a dedicated team of innovators and engineers, who recognise the need to transfer useful accounting data across multiple platforms. We have mastered tally and have recognised digital pathways to securely transfer its data across platforms.
Our first product is a mobile application that will digitally enable you to view your entire tally accounting data. This application will provide all useful insights of your business with the help of tally, This quantitative data will enable you to make smarter decisions.
Why Us?
What we do?

Over 18L Tally users don’t have all-time access to their accounting data, We aim to solve this problem, go a step further, and let users manage their Tally for their mobile phone. We allow businesses to view, create, share & analyze business entries. Our mobile application will enable businessmen to efficiently utilise their precious time and resources.