The customer success manager of Klimb is a highly energetic result-oriented individual who plays a cardinal role to define, develop and execute effective customer adoption and success strategies, improve overall customer satisfaction & bring product feedback, to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The customer success manager will work closely with the CEO, to help manage the customers & teams, to ensure teams are focused on their deliverables & achieve their targets.