Executive - Tele Sales

SR EXECUTIVE/ EXECUTIVE – Lending

In this role you will be responsible for managing all aspects of the stakeholder management and

operations. This position requires the ability to dive deep for root cause analysis, manage funnel and

develop action plans in support of drivingprocess improvements.

Your work time would be equally divided between calling & connecting with stakeholders, and analyzing

data and improving process for productivity.

What You’ll do:

• Engaging with Internal stakeholder – conduct recon and get our asks moved from internal

  stakeholders. Identify opportunities too.

• Engaging with Sellers – on capturing intent and helping them complete the journey. Manage

  their expectations and handle queries

• Partner engagement – manage partner and help run program successfully. This includes

  calling and relationship management

• Proactive Auditing – of buyer feedbacks and seller behavior to identify and disable mischievous

  sellers

• Process improvement – identification of areas of improvement and data driven interventions to

  improve overall quality and efficiency

Candidate Attributes:

• Proficient Hindi & English Speaker (Mandatory)

• Proficient in Excel, Google Docs, Sheets, to manage multiple data points and analyze them for

  usage

• Should be Ok with Calling

• Good to have knowledge of SQL, able to interpret algorithms, run simple DB queries to generate

  report

• Ability to multitask & good logical reasoning ability

• Should have own working laptop and Wi-Fi (Mandatory)

Education Qualifications:

• > 70% in 10th and 12th standard & Full-time Bachelorsin Engineering, Technology, Science

• Full time MBA will be an added advantage