Zonal Manager

  • Mumbai, Maharashtra, India
  • Leadership
  • Client Servicing
  • 7 - 11 years
Job Title:

Zonal Manager

Job Description:

  • Drive business growth for both topline and bottom-line in the Zone.

  • Develop and execute the annual operating plan, including revenue and cost forecasting.

  • Achieve monthly, quarterly, and annual sales targets by generating revenue from existing paid members.

  • Ensure timely delivery of services, maintaining high standards for client satisfaction.

  • Analyze customer feedback to gather business intelligence, assess core service benefits, and ensure high client satisfaction.

  • Establish a robust system for maximizing customer retention.

  • Recruit, train, and develop a proactive, consultative client servicing team focused on delivering exceptional customer experiences.

Experience Range:

7 - 11 years

Educational Qualifications:

Any graduation ,and MBA/PGDM

Job Responsibilities:

  • Expertise in client engagement and application of effective field sales strategies.

  • Strong problem-solving ability with quick decision-making under pressure.

  • Excellent verbal communication and active listening skills.

  • Strategic mindset with the ability to identify and create new business opportunities

  • Proven team management and interpersonal capabilities.

  • Skilled in data analysis, reporting, and performance tracking.

  • Target-driven with a strong focus on achieving and exceeding goals.

  • Demonstrated leadership with the ability to inspire and guide large teams.

Skills Required:

Acquisition Sales , B2B , Directing Teams

Candidate Attributes:

• MBA graduate with strong academics

• 7+ yrs. of experience in Sales / Servicing / Retention

• Preference for candidates with team handling experience of 100+ team members in last 4yrs

Job Code: KL-AVFLALFX
About Us
IndiaMART is India’s largest online B2B marketplace, connecting buyers with suppliers. With a 60% market share of the online B2B Classified space in India, the channel focuses on providing a platform to Small and medium Enterprises (SMEs), large enterprises as well as individuals. Founded in 1999, the company’s mission is ‘to make doing business easy.

Over the last 29 years, we have been continuously evolving our platform using sophisticated business-enablement technologies to make doing business easy. Our credo, 'to make doing business easy', appropriately depicts our approach. With 104 million product offerings and 84 lakh responsive supplier base, we provide ease and convenience to our 21.1 crore buyers. Our IPO was a thumping success in 2019, reaffirming the trust of our users and investors alike.

IndiaMART has been the proud recipient of the "Most Promising Company of the Year” at the CNBC Awaaz CEO Awards in 2019, ‘Video Content in a Business Website- Special Mention’ at Video Media Awards and Summit 2019, ‘Best Online Classified Website’ at Drivers of Digital Summit & Awards 2018, ‘Best Business App Award’ at GMASA 2017, ‘Special Contribution Award’ at WASME – Super SME Awards 2016, Manthan Award South Asia and Asia Pacific 2013 under the ‘E-business and Financial Inclusion’ category and Red Herring 100 Asia Awards 2008.

IndiaMART has over 6,102 employees located across 69 offices in the country. We look forward to having you as a part of the team.
Why Us?
Our greatest assets are the IndiaMARTians. For our employee’s personal and professional development, we provide a variety of career advancement opportunities as well as learning and development activities. 
 
They get the benefit of working with India's largest online B2B marketplace along with a fast-paced career progression. Potential employees can advance to the leadership roles within five years of their work tenure. We have more than 500 employees working with us who are testimony to this program.

The superheroes take advantage of our cutting-edge I-LEAP program, which allows employees to "Learn as they Work“. Our Superlative Incentive Programs, arguably among the best in business today, allows them to earn more as they do more.

IndiaMART is an Equal Opportunity Employer. All eligible applicants are considered for further rounds of discussions regardless of their race, religion, caste, creed, color, gender, marital status, age, political views, ethnicity, disability status, or any other characteristic protected by law.
IndiaMART believes in creating a conducive work environment that promotes diversity while working as one team responsible for achieving our common goals with passion and integrity. These form our core values (TRIP).