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HUMAN RESOURCE BUSINESS PARTNER - B2B Sales and Service Chennai

IndiaMART InterMESH Ltd.

  • Chennai, Tamil Nadu, India
  • Individual Contributor
  • Human Resources
Job Description:

  • Position holder will be an individual contributor
  • Build and manage productive, professional relationships with clients
  • Ensure clients are using and deriving benefit from IndiaMART
  • Ensure products/services in client’s e-catalog are accurately defined
  • Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets
  • Systematic follow-up and time-bound closures
  • Prompt resolution of complaints
  • Daily 4-5 in person meetings (F2F) with clients onsite

Experience Range:

0 - 4 years

Educational Qualifications:

Any graduation ,or MBA/PGDM in Marketing

Job Responsibilities:

  • Act as a bridge between business leaders and HR functions.

  • Align HR strategies with business goals to drive performance.

  • Partner with sales, operations, and tech departments to understand manpower needs.

  • Plan for future workforce needs in line with business growth targets.

  • Ensure hiring of field sales executives, telecallers, and tech professionals aligns with business metrics.

  • Ensure HR policies are adhered to uniformly across teams.

  • Handle grievance redressal, disciplinary actions, and compliance issues.

  • Update HR policies as per labor law changes and IndiaMART’s evolving needs.

Skills Required:

Direct selling , Communication Skills

Salary Range:

INR 3,60,000 - 4,32,000 P.A

Candidate Attributes:

  • Understand sales operations, KPIs, revenue targets.

  • Ability to align HR strategies with real-time business outcomes.

  • Deep knowledge in Talent Acquisition, Performance Management, Employee Relations, and Retention.

  • Familiarity with HR tech platforms and automation tools.

  • Ability to interpret HR analytics like attrition trends, headcount reports, and productivity scores.

  • Skilled in preparing actionable reports and dashboards for leadership.

Job Code: KL-5QS5HVVT
About Us
IndiaMART is India’s largest online B2B marketplace, connecting buyers with suppliers. With a 60% market share of the online B2B Classified space in India, the channel focuses on providing a platform to Small and medium Enterprises (SMEs),large enterprises as well as individuals. Founded in 1999, the company’s mission is ‘to make doing business easy.

Over the last 30 years, we have been continuously evolving our platform using sophisticated business-enablement technologies to make doing business easy. Our credo, 'to make doing business easy', appropriately depicts our approach. With 132 million product offerings and 88 lakh responsive supplier base, we provide ease and convenience to our 23. 4 crore buyers. Our IPO was a thumping success in 2019, reaffirming the trust of our users and investors alike.

IndiaMART is the proud recipient of multiple prestigious2026 accolades, including IAMAI Gold Awards for AI Innovation of the Year (IM VANI) and Best Execution of Performance Campaign, along side a Silver Award for its Real Time Price Exchange technology. The brand was also honored with Gold for Best B2B Customer Experience by Synnex Group and CSR excellence in Education at SICA 2026, while Founder Dinesh Agarwal was recognized as an Architect of Viksit Bharatby Zee Media.

IndiaMART has over 6,300 employees located across 70+offices in the country. We look forward to having you as a part of the team.
Why Us?
Our greatest assets are the IndiaMARTians. For our employee’s personal and professional development, we provide a variety of career advancement opportunities as well as learning and development activities.

They get the benefit of working with India's largest onlineB2B marketplace along with a fast-paced career progression. Potential employees can advance to the leadership roles within five years of their work tenure. We have more than 1600 employees working with us who are testimony to this program.

The superheroes take advantage of our cutting-edge I-LEAP program, which allows employees to 'Learn as they Work“. Our Superlative Incentive Programs, arguably among the best in business today, allows them to earn more as they do more.

IndiaMART is an Equal Opportunity Employer. All eligible applicants are considered for further rounds of discussions regardless of their race, religion, caste, creed, color, gender, marital status, age, political views, ethnicity, disability status, or any other characteristic protected bylaw.
IndiaMART believes in creating a conducive work environment that promotes diversity while working as one team responsible for achieving our common goals with passion and integrity. These form our core values (TRIP).