Position holder will be an individual contributor.
Build and manage productive, professional relationships with clients
using telephonic and/or video conversations.
Ensure clients are using and deriving benefit from IndiaMART.
Ensure products/services in client’s e-catalog are accurately defined
Prompt resolution of client complaints.
Assist the field sales team in achieving revenue and client retention
targets by systematic follow up & time bound closures.
Daily 10-12 meaningful telephone/video calls with clients.