Grab the opportunity!! Part-Time Customer Service Associate | Permanent work from home | IndiaMART

  • Remote
  • Individual Contributor
  • Marketplace Technology
  • 0 - 5 years
Job Title:

Grab the opportunity!! Part-Time Customer Service Associate | Permanent work from home | IndiaMART

Job Description:

Dear Candidates,

Hope this mail finds you well !

 Click here to fill the Job Application form

About IndiaMART

IndiaMART is India’s largest online B2B marketplace that allows manufacturers, suppliers, and exporters to propose their products directly through the platform to get contacted by its visitors. Founded in 1996 by Dinesh Agarwal, an alumnus of HBTI Kanpur, IndiaMART has been recognized as a platform that focuses on providing a platform to Small & Medium Enterprises (SMEs), large enterprises as well as individuals. Our mission is ‘to make doing business easy’.
 
Headquartered in Noida and with employee strength of more than 3500 across 36 branches, we not only serve the SMEs, but have also become a key growth partner for Large Corporates. With a rating of 4.7, our App is not only one of the highest-rated Apps on Play Store but has also been recognized as the Best Business App by Global Mobile App Summit Awards (GMASA) - (2017).




Program Highlights

  • Work as Part-Time/Full Time
  • Work from location of your choice
  • Create your own work schedule of 4 hrs a day
  • Weekly Payout based on the output
  • Additional incentives for quality output
  • Voice-based calling process
  • Language Preference - Hindi, English,Gujarati, Marathi, Bengali, Malayalam and Kannada
*English is mandatory for this program.

About Online Associate Program


As an Online Associate, you will assist IndiaMARTs buyers over call. You will be required to verify information from the buyer and update the same on the portal.
It is a non-sales process but a voice based calling process and this is Part-Time / Full Time work opportunity and you are expected to work a minimum of 4hrs a day.

All you need is good verbal communication skills, laptop/desktop and broadband internet connection and above all, zeal to work.
An average associate working 8 hours a day earns about rupees 15,000/- to 25,000/- per month in this program. Additional incentives will also be provided based on the quality and output of your service.

Work output and its quality determines how much you can earn out of this program.

* Preference will be given to special abled (PWD) and Female candidates

Selection Process

  • Online IndiaMART Aptitude Test
  • Video Assessment

Mandatory Documents Required

  • Address Proof - Aadhaar Card
  • ID Proof - PAN Card
  • Bank Details - Cancelled Cheque/Bank Statement/Passbook
  • PH/PWD Certificate (if applicable)
  • Passport size photograph


*An active broadband connection, Laptop or Desktop is mandatory for this program.


If your application gets shortlisted,we will reach out to you within 1-2 working days in the mail.



Experience Range:

0 - 5 years

Educational Qualifications:

Any graduation,

Skills Required:

Calling, Bpo, voice, communication, English, Inbound calling, outbound calling, customer care,

Annual Salary Range:

INR 1,00,000 - 2,40,000

Job Code: KL-6DWKDEGF
About Us
IndiaMART is India’s largest online B2B marketplace, connecting buyers with suppliers. With a 60% market share of the online B2B Classified space in India, the channel focuses on providing a platform to Small and medium Enterprises (SMEs), large enterprises as well as individuals. Founded in 1999, the company’s mission is ‘to make doing business easy.

Over the last 28 years, we have been continuously evolving our platform using sophisticated business-enablement technologies to make doing business easy. Our credo, 'to make doing business easy', appropriately depicts our approach. With 104 million product offerings and 7.8 million responsive supplier base, we provide ease and convenience to our 187 million buyers. Our IPO was a thumping success in 2019, reaffirming the trust of our users and investors alike.

IndiaMART has been the proud recipient of the "Most Promising Company of the Year” at the CNBC Awaaz CEO Awards in 2019, ‘Video Content in a Business Website- Special Mention’ at Video Media Awards and Summit 2019, ‘Best Online Classified Website’ at Drivers of Digital Summit & Awards 2018, ‘Best Business App Award’ at GMASA 2017, ‘Special Contribution Award’ at WASME – Super SME Awards 2016, Manthan Award South Asia and Asia Pacific 2013 under the ‘E-business and Financial Inclusion’ category and Red Herring 100 Asia Awards 2008.

IndiaMART has over 5,186 employees located across 61 offices in the country. We look forward to having you as a part of the team.
Why Us?
Our greatest assets are the IndiaMARTians. For our employee’s personal and professional development, we provide a variety of career advancement opportunities as well as learning and development activities. 
 
They get the benefit of working with India's largest online B2B marketplace along with a fast-paced career progression. Potential employees can advance to the leadership roles within five years of their work tenure. We have more than 500 employees working with us who are testimony to this program.

The superheroes take advantage of our cutting-edge I-LEAP program, which allows employees to "Learn as they Work“. Our Superlative Incentive Programs, arguably among the best in business today, allows them to earn more as they do more.

IndiaMART is an Equal Opportunity Employer. All eligible applicants are considered for further rounds of discussions regardless of their race, religion, caste, creed, color, gender, marital status, age, political views, ethnicity, disability status, or any other characteristic protected by law.
IndiaMART believes in creating a conducive work environment that promotes diversity while working as one team responsible for achieving our common goals with passion and integrity. These form our core values (TRIP).