Executive|| Tele Sales ||Client Servicing, Noida

  • Noida, Uttar Pradesh, India
  • Individual Contributor
  • Tele Sales and Servicing
  • 0 - 3 years
Job Title:

Executive|| Tele Sales ||Client Servicing, Noida

Job Description:

Exec./Sr Exec./Assistant Manager –

Sales & Service

Location
: Noida

Department
: Tele-Monthly

About Us:

IndiaMART is India's largest online B2B marketplace, connecting
buyers with sellers. Over last 25 years, we have been continuously
evolving our platform using sophisticated business-enablement
technologies to make doing business easy. Our credo, 'Bada
Aasaan Hai,' appropriately depicts our approach. With 76 million
product offerings and 6.7 million responsive supplier base, we
provide ease and convenience to our 138 million buyers. Our IPO
was a thumping success in 2019, reaffirming the trust of our users and
investors alike.

Headquartered in Noida, we have 3,000+ employees located across 32
offices in the country.

Why Join IndiaMART :

Our greatest assets are the IndiaMARTians. For our employee’s personal
and professional development, we provide a variety of career
advancement opportunities as well as learning and development
activities.

They get the benefit of working with India's largest online B2B
marketplace along with a fast-paced career progression. Potential
employees can advance to the leadership roles within five years of their
work tenure. We have more than 500 employees working with us who
are testimony to this program.

The superheroes take advantage of our cutting-edge I-LEAP
program, which allows employees to "Learn as they Work“. Our
Superlative Incentive Programs, arguably among the best in business
today, allows them to earn more as they do more.

Key Success factors for an Individual:

Customer Champion at Heart

Hunger to learn and grow

Ability to build rapport with customers instantly

Able to sell high value products to customers

What the Role offers :

The position holder will be an individual contributor

Build and manage productive, professional relationships with clients

Ensure that clients are using and derive benefit from IndiaMART

Key Responsibilities :

Interact with clients over calls & video calls to achieve weekly,
monthly sales and client retention targets

Prompt resolution of client complaints

Daily 18-20 client video meetings and call discussions for sales &
servicing

Accurate mapping of products/services in client’s e-catalog

Systematic follow-up with the clients to ensure time-bound closure to
sales & service issues

Critical Skills of a Suitable Candidates :

Hunger for sales & application of sales techniques

Good Verbal and written communication

Good negotiation skills

Ability to multi-task and work independently

Should have a laptop and regular WiFi connectivity

You Can Apply if you possess:

Over 65% in 10th and 12th

Are a Graduate with minimum 1 year of sales experience OR Fresher /
Experienced with Masters Degree in Management

Experience Range:

0 - 3 years

Educational Qualifications:

Any graduation, or MBA/PGDM

Job Responsibilities:

Key Success factors for an Individual:

Customer Champion at Heart

Hunger to learn and grow

Ability to build rapport with customers instantly

Able to sell high value products to customers

What the Role offers :

The position holder will be an individual contributor

Build and manage productive, professional relationships with clients

Ensure that clients are using and derive benefit from IndiaMART

Key Responsibilities :

Interact with clients over calls & video calls to achieve weekly,
monthly sales and client retention targets

Prompt resolution of client complaints

Daily 18-20 client video meetings and call discussions for sales &
servicing

Accurate mapping of products/services in client’s e-catalog

Systematic follow-up with the clients to ensure time-bound closure to
sales & service issues

Critical Skills of a Suitable Candidates :

Hunger for sales & application of sales techniques

Good Verbal and written communication

Good negotiation skills

Ability to multi-task and work independently

Skills Required:

Upselling, Negotiation, Sales, Retention, Client Servicing,

Candidate Attributes:

Critical Skills of a Suitable Candidates :

Hunger for sales & application of sales techniques

Good Verbal and written communication

Good negotiation skills

Ability to multi-task and work independently

Should have a laptop and regular WiFi connectivity

You Can Apply if you possess:

Over 65% in 10th and 12th
55% in Graduation

Are a Graduate with minimum 1 year of sales experience OR Fresher /
Experienced with Masters Degree in Management

Job Code: KL-PXPJ8KML
About Us
IndiaMART is India’s largest online B2B marketplace, connecting buyers with suppliers. With a 60% market share of the online B2B Classified space in India, the channel focuses on providing a platform to Small and medium Enterprises (SMEs), large enterprises as well as individuals. Founded in 1999, the company’s mission is ‘to make doing business easy.

Over the last 28 years, we have been continuously evolving our platform using sophisticated business-enablement technologies to make doing business easy. Our credo, 'to make doing business easy', appropriately depicts our approach. With 104 million product offerings and 7.8 million responsive supplier base, we provide ease and convenience to our 187 million buyers. Our IPO was a thumping success in 2019, reaffirming the trust of our users and investors alike.

IndiaMART has been the proud recipient of the "Most Promising Company of the Year” at the CNBC Awaaz CEO Awards in 2019, ‘Video Content in a Business Website- Special Mention’ at Video Media Awards and Summit 2019, ‘Best Online Classified Website’ at Drivers of Digital Summit & Awards 2018, ‘Best Business App Award’ at GMASA 2017, ‘Special Contribution Award’ at WASME – Super SME Awards 2016, Manthan Award South Asia and Asia Pacific 2013 under the ‘E-business and Financial Inclusion’ category and Red Herring 100 Asia Awards 2008.

IndiaMART has over 5,186 employees located across 61 offices in the country. We look forward to having you as a part of the team.
Why Us?
Our greatest assets are the IndiaMARTians. For our employee’s personal and professional development, we provide a variety of career advancement opportunities as well as learning and development activities. 
 
They get the benefit of working with India's largest online B2B marketplace along with a fast-paced career progression. Potential employees can advance to the leadership roles within five years of their work tenure. We have more than 500 employees working with us who are testimony to this program.

The superheroes take advantage of our cutting-edge I-LEAP program, which allows employees to "Learn as they Work“. Our Superlative Incentive Programs, arguably among the best in business today, allows them to earn more as they do more.

IndiaMART is an Equal Opportunity Employer. All eligible applicants are considered for further rounds of discussions regardless of their race, religion, caste, creed, color, gender, marital status, age, political views, ethnicity, disability status, or any other characteristic protected by law.
IndiaMART believes in creating a conducive work environment that promotes diversity while working as one team responsible for achieving our common goals with passion and integrity. These form our core values (TRIP).