Zonal Manager - Field Sales and Service

  • Coimbatore, Tamil Nadu, India
  • Leadership
  • Field Sales and Servicing
  • 5 - 10 years
Job Title:

Zonal Manager - Field Sales and Service

Job Description:

This is a P&L Leadership position that involves servicing existing customers by offering them a world- 
class service experience. The focus is on up-selling premium packages, client retention, ensuring 
customer delight through a need-sensitive client servicing team, and executing various marketing 

Experience Range:

5 - 10 years

Educational Qualifications:

Any graduation, and MBA/PGDM

Job Responsibilities:

  • Grow the business in terms of top-line & bottom-line for the Zone 
  • Develop & execute the annual operating plan - revenue & cost planning and forecasting 
  • Achievement of monthly, quarterly, and annual sales targets by generating revenue from existing 
  • paid members 
  •  Ensure timely delivery of services to clients 
  • Analyze customer feedback, draw business intelligence and review the benefits of core services being 
  • offered and ensure a high client satisfaction level 
  • Setup a system that delivers high customer retention 
  • Recruit, train & develop a client servicing team that is need sensitive, has a consultative selling approach & is proactive at offering the highest level of customer delight

Skills Required:

Big Ticket Sales, Key Client Relationships, Business-to-Business (B2B),

Candidate Attributes:

  • Data analytic 
  • Customer focus & service orientation 
  •  IT savvy & process orientation
  • Minimum experience of 4+ years in managing a large team size of 100+people

Job Code: KL-6F9YHTHL
About Us
IndiaMART is India’s largest online B2B marketplace, connecting buyers with suppliers. With a 60% market share of the online B2B Classified space in India, the channel focuses on providing a platform to Small & Medium Enterprises (SMEs), large enterprises as well as individuals. Founded in 1999, the company’s mission is ‘to make doing business easy.

Over last 27 years, we have been continuously evolving our platform using sophisticated business-enablement technologies to make doing business easy. Our credo, 'Bada Aasaan Hai,' appropriately depicts our approach. With 98 million product offerings and 7.6 million responsive supplier base, we provides ease and convenience to our 175 million buyers. Our IPO was a thumping success in 2019, reaffirming the trust of our users and investors alike.

IndiaMART has been the proud recipient of the "Most Promising Company of the Year” at the CNBC Awaaz CEO Awards in 2019, ‘Video Content in a Business Website- Special Mention’ at Video Media Awards and Summit 2019, ‘Best Online Classified Website’ at Drivers of Digital Summit & Awards 2018, ‘Best Business App Award’ at GMASA 2017, ‘Special Contribution Award’ at WASME – Super SME Awards 2016, Manthan Award South Asia and Asia Pacific 2013 under the ‘E-business and Financial Inclusion’ category and Red Herring 100 Asia Awards 2008.

IndiaMART has over 4,583 employees located across 48 offices in the country. We look forward to having you as a part of the team.
Why Us?
Our greatest assets are the IndiaMARTians. For our employee’s personal and professional development, we provide a variety of career advancement opportunities as well as learning and development activities. 
They get the benefit of working with India's largest online B2B marketplace along with a fast-paced career progression. Potential employees can advance to the leadership roles within five years of their work tenure. We have more than 500 employees working with us who are testimony to this program.

The superheroes take advantage of our cutting-edge I-LEAP program, which allows employees to "Learn as they Work“. Our Superlative Incentive Programs, arguably among the best in business today, allows them to earn more as they do more.

IndiaMART is an Equal Opportunity Employer. All eligible applicants are considered for further rounds of discussions regardless of their race, religion, caste, creed, color, gender, marital status, age, political views, ethnicity, disability status, or any other characteristic protected by law.
IndiaMART believes in creating a conducive work environment that promotes diversity while working as one team responsible for achieving our common goals with passion and integrity. These form our core values (TRIP).