Job Summary:
- Handling team of around 4-10 people
- Relationship Development: Servicing large corporate across various industries as part of the existing client servicing
- Retention & Revenue: Servicing Large corporate clients by ensuring ROI on existing investments. Maximizing sales revenue by up-selling and cross-selling solutions during life-time of a client.
- Key Accounts: Ensuring client satisfaction at all levels and providing inputs that will help enhance return on investment for our new found clients.
- Ownership: Act as owner internally, and co-ordinate with multiple departments to resolve customer queries at all levels
- Liaison: Strong at follow up and act as a nodal point between key customers (external & internal)