Female Associate | Customer Success, Service & Operations

  • Remote
  • Individual Contributor
  • Operations Management
  • 0 - 5 years
Job Title:

Female Associate | Customer Success, Service & Operations

Job Description:

What this role Includes :

  • Work as a Part-Time associates
  • Work from location of your own choice
  • Create your own work schedule of minimum 4 hrs a day
  • Weekly Payout based on the output
  • Additional incentives for quality output
  • Voice-based calling process
  • Non-Sales calling job
  • Language Preference - Marathi, Gujarati, Bengali, Hindi and English


About Online Associate Program

As an Online Associate, you will assist IndiaMARTs buyers over call. You will be required to verify information from the buyer and update the same on the system.

It is a non-sales process but a voice based calling process.

This is a Part-Time work and you are expected to work for at least 4hrs a day ( kindly apply only when you have an expectation of working more than 4hrs a day ).

All you need is good verbal communication skills, laptop/desktop and broadband internet connection and above all, zeal to work.
 
An average associate working 8 hours a day earns about rupees 15,000/- to 25,000/- per month in this program. Additional incentives will also be provided based on the quality and output of your service.
Work output and its quality determines how much you can earn out of this program.
 

Selection Process
  • Online IndiaMART Aptitude Test
  • Video Assessment


Mandatory Documents Required
  • Address Proof - Aadhaar Card
  • ID Proof - PAN Card
  • Bank Details - Canceled Cheque/Bank Statement/Passbook
  • PH/PWD Certificate (if applicable)
  • Passport size photograph


Apply Now to grab this opportunity !!
Role - Non Tech Support - Voice / Blended
Industry Type - BPO / Call Centre
Functional Area - Customer Success, Service & Operations
Employment Type - Part Time, Freelance/Home Based
Role Category - Voice / Blended

Education
UG :Any Graduate, Graduation Not Required
PG :Post Graduation Not Required
Doctorate :Doctorate Not Required


Experience Range:

0 - 5 years

Educational Qualifications:

Any graduation,

Skills Required:

Communication Skills, English, BPO,

Annual Salary Range:

INR 1,75,000 - 2,50,000

Job Code: KL-LX55KWS3
About Us
IndiaMART is India’s largest online B2B marketplace, connecting buyers with suppliers. With a 60% market share of the online B2B Classified space in India, the channel focuses on providing a platform to Small & Medium Enterprises (SMEs), large enterprises as well as individuals. Founded in 1999, the company’s mission is ‘to make doing business easy.

Over last 25 years, we have been continuously evolving our platform using sophisticated business-enablement technologies to make doing business easy. Our credo, 'Bada Aasaan Hai,' appropriately depicts our approach. With 76 million product offerings and 6.7 million responsive supplier base, we provides ease and convenience to our 13.8 million buyers. Our IPO was a thumping success in 2019, reaffirming the trust of our users and investors alike.

IndiaMART has been the proud recipient of the "Most Promising Company of the Year” at the CNBC Awaaz CEO Awards in 2019, ‘Video Content in a Business Website- Special Mention’ at Video Media Awards and Summit 2019, ‘Best Online Classified Website’ at Drivers of Digital Summit & Awards 2018, ‘Best Business App Award’ at GMASA 2017, ‘Special Contribution Award’ at WASME – Super SME Awards 2016, Manthan Award South Asia and Asia Pacific 2013 under the ‘E-business and Financial Inclusion’ category and Red Herring 100 Asia Awards 2008.

IndiaMART has over 2,826 employees located across 31 offices in the country. We look forward to having you as a part of the team.
Why Us?
Our greatest assets are the IndiaMARTians. For our employee’s personal and professional development, we provide a variety of career advancement opportunities as well as learning and development activities. 
 
They get the benefit of working with India's largest online B2B marketplace along with a fast-paced career progression. Potential employees can advance to the leadership roles within five years of their work tenure. We have more than 500 employees working with us who are testimony to this program.

The superheroes take advantage of our cutting-edge I-LEAP program, which allows employees to "Learn as they Work“. Our Superlative Incentive Programs, arguably among the best in business today, allows them to earn more as they do more.