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Senior Executive Tele Sales and Client Servicing

  • Remote
  • Individual Contributor
  • Tele Sales and Servicing
  • 0 - 5 years
Job Title:

Senior Executive Tele Sales and Client Servicing

Job Description:

We are looking out for Young, Energetic & Dynamic Individuals who aspire to make a career in a fast moving environment. 
  • Position holder will be an individual contributor 
  •  Build and manage productive, professional relationships with clients
  • Ensure clients are using and deriving benefit from IndiaMART
  • Ensure products/services in client’s e-catalog are accurately defined
  •  Maximize revenue by upselling other services and achieve
  • fortnightly, monthly client retention and revenue targets
  • Systematic follow-up and time-bound closures 
  • Prompt resolution of complaints
  •  Daily 4-5 in person meetings (F2F) with clients onsite

Experience Range:

0 - 5 years

Educational Qualifications:

Any graduation, or MBA/PGDM Marketing, MBA/PGDM Other,

Job Responsibilities:

  1. Active listening and understanding the business contexts of clients
  2. Good Verbal and written communication
  3. Ability to work independently

Skills Required:

tele calling, client servicing, customer handling, customer queries, upselling, revenue generation,

Candidate Attributes:

Able to work independently and as a team player
Effective communication & comprehension skill
Excellent active listening skills
Time Management
Quick decision making
Understand Customer needs
Report Management Skills

Job Code: KL-3MBG66JS
About Us
IndiaMART is India’s largest online B2B marketplace, connecting buyers with suppliers. With a 60% market share of the online B2B Classified space in India, the channel focuses on providing a platform to Small & Medium Enterprises (SMEs), large enterprises as well as individuals. Founded in 1999, the company’s mission is ‘to make doing business easy.

Over last 25 years, we have been continuously evolving our platform using sophisticated business-enablement technologies to make doing business easy. Our credo, 'Bada Aasaan Hai,' appropriately depicts our approach. With 76 million product offerings and 6.7 million responsive supplier base, we provides ease and convenience to our 13.8 million buyers. Our IPO was a thumping success in 2019, reaffirming the trust of our users and investors alike.

IndiaMART has been the proud recipient of the "Most Promising Company of the Year” at the CNBC Awaaz CEO Awards in 2019, ‘Video Content in a Business Website- Special Mention’ at Video Media Awards and Summit 2019, ‘Best Online Classified Website’ at Drivers of Digital Summit & Awards 2018, ‘Best Business App Award’ at GMASA 2017, ‘Special Contribution Award’ at WASME – Super SME Awards 2016, Manthan Award South Asia and Asia Pacific 2013 under the ‘E-business and Financial Inclusion’ category and Red Herring 100 Asia Awards 2008.

IndiaMART has over 2,826 employees located across 31 offices in the country. We look forward to having you as a part of the team.
Why Us?
Our greatest assets are the IndiaMARTians. For our employee’s personal and professional development, we provide a variety of career advancement opportunities as well as learning and development activities. 
They get the benefit of working with India's largest online B2B marketplace along with a fast-paced career progression. Potential employees can advance to the leadership roles within five years of their work tenure. We have more than 500 employees working with us who are testimony to this program.

The superheroes take advantage of our cutting-edge I-LEAP program, which allows employees to "Learn as they Work“. Our Superlative Incentive Programs, arguably among the best in business today, allows them to earn more as they do more.