Executive/Sr.Executive/Assistant Manager
The position holder shall be responsible for understanding and evolving changing customer needs while ensuring ultimate customer satisfaction in stipulated time frame.
0 - 1 years
Any graduation
• Retaining and renewing customers as well as maximizing the revenue while up selling.
• Clarify customer doubts, probe for and confirm understanding of requirements or issues
• Meet customer requirements through first - contact resolution
• Confirm customer understanding of the solution and provide additional customer education as needed Knowledge of selling customer solutions over a call.
• Experience in client handling and product selling. Maximizing weekly revenues by overachieving daily targets
Customer Needs , Customer Satisfaction
• Quick thinking
• Problem-solving
• Verbal communication
• Active listening
• Innovative vision
• Foresight to anticipate
• Create new opportunities