Collections Executive
To lead the credit and collections department, ensuring that cases are handled appropriately and according to company policy.
5 - 8 years
Any graduation,
1.Oversee the collection of outstanding credit and invoices to minimize profit loss while ensuring it is handled appropriately and per company policy.
2.Create and implement strategies to increase the number of successful collections on outstanding debt.
3.Recruit, hire, train and evaluate staff members within the collections department to ensure a sufficient number of staff members are available to handle the workload.
4.Develop goals that complement the overarching business goals of the company and coordinate staff to continually meet and exceed goals.Run reports and analyze data pertaining to the department and share with executive staff and managers of department staff as needed.
5.Communicate with clients to build and maintain a strong working relationship and reduce the number of clients who stop working with the company.
6.Implement credit policies and procedures that retain a smooth running of the department and avoid excessive credit limits.
Collections,
Behavioral -
1.The ability to perceive unfavorable conditions and have the capacity to identify and initiate alternatives to circumvent such situations.
2.Critical thinking, decision making, and learning skills are helpful.
3.Good time management and personal management skills.
4.Ability to lead the development team and should be self-driven for performance.
5.Good analytical skills.
6.Ability to work independently and lead the team
Technical -
1. Strong knowledge of debt collections
2. Strong ability to initiate reposession proceedings
3. Good knowledge of workig with credit Bureau
4. Good knowledge of federal and state laws