IT Support Engineer
Job Title:
IT Support Engineer
Job Description:
Installing, upgrading, and maintaining/patching Linux/Windows operating systems.
Responsible for the day-to-day management of network, desktop, laptop, systems and All IT Asset across the company
Analyzes and resolves problems associated with the operating system's servers, hardware, applications, Network and software.
Networking concepts and troubleshooting skills.
Knowledge of cloning os.
Up-to-date knowledge of the latest IT and software trends.
Ability to work well with people and Show a positive attitude toward users. Ability to quickly establish good working relationships with users.
Responding in a timely manner to service issues and requests
Willingness to sometimes work unsociable hours
A logical mind, Enthusiasm for continual learning
A technical, logical thought process
Problem-solving skills
An ability to stick to strict deadlines
Ability to prioritize and delegate
Key skills: Linux( ubuntu centos ...etc), Windows, MS Office, Basic knowledge of network switches, shell scripting, Automation IT tools
6-day working environment; can extend to a roaster-based working (covering the 7 days of the week).
Understanding the call center process(BPO) will be preferable.
Able to handle the IT task of Call center business.
Troubleshooting skills of SIP/IP Phone hardware/Software will be preferable.
OEM vendor coordination Like Dell/Lenovo/HP/Acer etc. for Hardware/software-related issues
Coordination with ISPs for ILL/PRI/Simboxes issues.
Responsible for the day-to-day management of network, desktop, laptop, systems and All IT Asset across the company
Analyzes and resolves problems associated with the operating system's servers, hardware, applications, Network and software.
Networking concepts and troubleshooting skills.
Knowledge of cloning os.
Up-to-date knowledge of the latest IT and software trends.
Ability to work well with people and Show a positive attitude toward users. Ability to quickly establish good working relationships with users.
Responding in a timely manner to service issues and requests
Willingness to sometimes work unsociable hours
A logical mind, Enthusiasm for continual learning
A technical, logical thought process
Problem-solving skills
An ability to stick to strict deadlines
Ability to prioritize and delegate
Key skills: Linux( ubuntu centos ...etc), Windows, MS Office, Basic knowledge of network switches, shell scripting, Automation IT tools
6-day working environment; can extend to a roaster-based working (covering the 7 days of the week).
Understanding the call center process(BPO) will be preferable.
Able to handle the IT task of Call center business.
Troubleshooting skills of SIP/IP Phone hardware/Software will be preferable.
OEM vendor coordination Like Dell/Lenovo/HP/Acer etc. for Hardware/software-related issues
Coordination with ISPs for ILL/PRI/Simboxes issues.
Experience Range:
1 - 3 years
Educational Qualifications:
Any graduation,
Job Responsibilities:
Installing, upgrading, and maintaining/patching Linux/Windows operating systems.
Responsible for the day-to-day management of network, desktop, laptop, systems and All IT Asset across the company
Analyzes and resolves problems associated with the operating system's servers, hardware, applications, Network and software.
Networking concepts and troubleshooting skills.
Knowledge of cloning os.
Up-to-date knowledge of the latest IT and software trends.
Ability to work well with people and Show a positive attitude toward users. Ability to quickly establish good working relationships with users.
Responding in a timely manner to service issues and requests
Willingness to sometimes work unsociable hours
A logical mind, Enthusiasm for continual learning
A technical, logical thought process
Problem-solving skills
An ability to stick to strict deadlines
Ability to prioritize and delegate
Key skills: Linux( ubuntu centos ...etc), Windows, MS Office, Basic knowledge of network switches, shell scripting, Automation IT tools
6-day working environment; can extend to a roaster-based working (covering the 7 days of the week).
Understanding the call center process(BPO) will be preferable.
Able to handle the IT task of Call center business.
Troubleshooting skills of SIP/IP Phone hardware/Software will be preferable.
OEM vendor coordination Like Dell/Lenovo/HP/Acer etc. for Hardware/software-related issues
Coordination with ISPs for ILL/PRI/Simboxes issues.
Responsible for the day-to-day management of network, desktop, laptop, systems and All IT Asset across the company
Analyzes and resolves problems associated with the operating system's servers, hardware, applications, Network and software.
Networking concepts and troubleshooting skills.
Knowledge of cloning os.
Up-to-date knowledge of the latest IT and software trends.
Ability to work well with people and Show a positive attitude toward users. Ability to quickly establish good working relationships with users.
Responding in a timely manner to service issues and requests
Willingness to sometimes work unsociable hours
A logical mind, Enthusiasm for continual learning
A technical, logical thought process
Problem-solving skills
An ability to stick to strict deadlines
Ability to prioritize and delegate
Key skills: Linux( ubuntu centos ...etc), Windows, MS Office, Basic knowledge of network switches, shell scripting, Automation IT tools
6-day working environment; can extend to a roaster-based working (covering the 7 days of the week).
Understanding the call center process(BPO) will be preferable.
Able to handle the IT task of Call center business.
Troubleshooting skills of SIP/IP Phone hardware/Software will be preferable.
OEM vendor coordination Like Dell/Lenovo/HP/Acer etc. for Hardware/software-related issues
Coordination with ISPs for ILL/PRI/Simboxes issues.
Skills Required:
ms office, Ubuntu, Computer Skills (Windows), Computer Networking, Desktop Support Management,
Candidate Attributes:
Soft Spoken, Customer Oriented.
Job Code: KL-8YJL4N7J
About Us
India’s largest auto-tech company and a one stop shop for an integrated auto- ecosystem play, to provide exceptional consumer experience through best-in-class product and tech innovations. With more than 91 million in monthly traffic, 52 million monthly unique visitors, 3.5 million YouTube subscribers and more than 10 million mobile app downloads, GirnarSoft group has become the largest consumer facing auto tech company in the country with 86% of the New Car Buyers who research online come to CarDekho.com. The Company is also a pioneer in introducing specialized portals like TyreDekho.com, TrucksDekho.com and CollegeDekho.com.
Presence in international markets under the brand names of ZigWheels and OTO, covering diverse countries such as Malaysia, Philippines, and Indonesia. OTO.com is the number one auto site in Indonesia.
We are looking for Tigers to roar!
If you believe you’re born to innovate great things. Well, you have come to the right place.
Presence in international markets under the brand names of ZigWheels and OTO, covering diverse countries such as Malaysia, Philippines, and Indonesia. OTO.com is the number one auto site in Indonesia.
We are looking for Tigers to roar!
If you believe you’re born to innovate great things. Well, you have come to the right place.
Why Us?
Organization:
1. Largest online auto platform and only company providing end-to-end customer value proposition for automotive purchase
2. Phenomenal growth story: Net Revenue grew 45% y-o-y in Q4FY21; Series E funded; recently entered the Unicorn club
Role:
1. Opportunity to make a real difference supplemented by great camaraderie, autonomy at work and super-fast speed to action
2. Avenues to explore self-interests / strengths and land in the right role
Leadership:
1. Humble, Capable and visionary leadership
2. Top-notch Advisory Board
Culture:
1. High on meritocracy: You hustle, you perform, you get rewarded
2. Deep rooted values (DELITE – Decisive, Empathy, Lean, Innovative, Trustworthy, Excellent Customer Service)
1. Largest online auto platform and only company providing end-to-end customer value proposition for automotive purchase
2. Phenomenal growth story: Net Revenue grew 45% y-o-y in Q4FY21; Series E funded; recently entered the Unicorn club
Role:
1. Opportunity to make a real difference supplemented by great camaraderie, autonomy at work and super-fast speed to action
2. Avenues to explore self-interests / strengths and land in the right role
Leadership:
1. Humble, Capable and visionary leadership
2. Top-notch Advisory Board
Culture:
1. High on meritocracy: You hustle, you perform, you get rewarded
2. Deep rooted values (DELITE – Decisive, Empathy, Lean, Innovative, Trustworthy, Excellent Customer Service)
