Job responsibilities -
Learn the usage of in house automation tool (Zigchat)
Understand the business process of the client and prepare flowchart or workflow diagrams to describe these business processes
Identify the third party integrations and reporting requirements to achieve complete automation of the client’s business processes
Break down the workflow into smaller use cases and configure the same into an automation tool (Zigchat). Provide effort estimation, challenges in meeting customer requirements
Develop test cases for different scenarios of use cases and execute test cases using automation.
Update progress and share status report using a project management tool like JIRA
Draft Product improvements basis Data