Business Development and Customer Relationship executive

  • Bengaluru, Karnataka, India
  • On Roll
  • Sales
  • 0 - 3 years
Job Title:

Business Development and Customer Relationship executive

Job Description:

As a business development and Customer Relationship executive, you would be completely responsible for managing the branch/ retail office of InsuranceDekho at Bengaluru location. 

You would be responsible for business development by attending customers who visit the branch or reach out to potential customers over call through the leads generated for closing sales of health, motor or life insurance product. 

Also, you would be responsible for attending customers who reach out to branch for any service related queries like endorsement, claims, etc. and assist them by routing their requirement to customer service team.


Experience Range:

0 - 3 years

Educational Qualifications:

Any graduation,

Job Responsibilities:

Job role and responsibilities: 

1) Connect with customers over telephonic call basis the leads generated for Health and Life insurance and invite them for branch visit 
2) Assist the customers visiting the branch in selecting the right plans for any of their insurance needs 
3) Follow up calls to the interested or prior branch visited customers for closing the sales 
4) Attend the customer queries on service related issues (endorsement, claims, etc) and route them to customer excellence team through raising right tickets
5) Maintaining the branch sales and service MIS
6) Collecting customer feedback about their experience of branch visit 

Skills Required:

Customer Acquisition, business development, Relationship Building,

Candidate Attributes:

1) Smart worker who should be efficient in converting interest into sales
2) Strong ownership skills who can take the responsibility of managing the branch end-to-end
3) Excellent selling and negotiation skills
4) Professional attitude with attention to customer's requirements
5) Fluent in English, Kannada and Hindi
6) Prior experience of working in insurance sales domain would be added advantage

Job Code: KL-SLXRD92A
About Us
India’s largest auto-tech company and a one stop shop for an integrated auto- ecosystem play, to provide exceptional consumer experience through best-in-class product and tech innovations. With more than 91 million in monthly traffic, 52 million monthly unique visitors, 3.5 million YouTube subscribers and more than 10 million mobile app downloads, GirnarSoft group has become the largest consumer facing auto tech company in the country with 86% of the New Car Buyers who research online come to CarDekho.com. The Company is also a pioneer in introducing specialized portals like TyreDekho.com, TrucksDekho.com and CollegeDekho.com.

Presence in international markets under the brand names of ZigWheels and OTO, covering diverse countries such as Malaysia, Philippines, and Indonesia. OTO.com is the number one auto site in Indonesia.

We are looking for Tigers to roar!

If you believe you’re born to innovate great things. Well, you have come to the right place.
Why Us?
Organization:
1. Largest online auto platform and only company providing end-to-end customer value proposition for automotive purchase
2. Phenomenal growth story: Net Revenue grew 45% y-o-y in Q4FY21; Series E funded; recently entered the Unicorn club

Role:
1. Opportunity to make a real difference supplemented by great camaraderie, autonomy at work and super-fast speed to action
2. Avenues to explore self-interests / strengths and land in the right role

Leadership:
1. Humble, Capable and visionary leadership
2. Top-notch Advisory Board

Culture:
1. High on meritocracy: You hustle, you perform, you get rewarded
2. Deep rooted values (DELITE – Decisive, Empathy, Lean, Innovative, Trustworthy, Excellent Customer Service)