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Lead - Customer Success

  • Gurugram, Haryana, India
  • On Roll
  • Sales
  • 5 - 8 years
Job Title:

Lead - Customer Success

Job Description:

To achieve sales targets while maintaining strong client relationships, provide inputs on business development, basis market analysis; customer delivery

Experience Range:

5 - 8 years

Educational Qualifications:

Any graduation,

Job Responsibilities:

. Focus on Innovations and clients servicing. 2. Strive for innovative ideas to provide customized content solutions to client & using them to unlock much higher revenue. 3. Achieve sales targets through focus on existing client base for content solutions 4. Support in making proposals and presentations to clients on content solutions 5. Build and managing strong relationships with clients and helping product with continuous feedback 6. Analyze market trends to provide critical inputs for business development

Skills Required:

Sales,

Candidate Attributes:

Behavioral -
1. Strategic planner
2. Negotiation skills
3. Planning and Relationship Building

Technical -
1. Market Research
2. Video Content Development
3. Client presentations
4. Enterprise Sales

Job Code: KL-GVK5VBST
About Us
India’s largest auto-tech company and a one stop shop for an integrated auto- ecosystem play, to provide exceptional consumer experience through best-in-class product and tech innovations. With more than 91 million in monthly traffic, 52 million monthly unique visitors, 3.5 million YouTube subscribers and more than 10 million mobile app downloads, GirnarSoft group has become the largest consumer facing auto tech company in the country with 86% of the New Car Buyers who research online come to CarDekho.com. The Company is also a pioneer in introducing specialized portals like TyreDekho.com, TrucksDekho.com and CollegeDekho.com.

Presence in international markets under the brand names of ZigWheels and OTO, covering diverse countries such as Malaysia, Philippines, and Indonesia. OTO.com is the number one auto site in Indonesia.

We are looking for Tigers to roar!

If you believe you’re born to innovate great things. Well, you have come to the right place.
Why Us?
Organization:
1. Largest online auto platform and only company providing end-to-end customer value proposition for automotive purchase
2. Phenomenal growth story: Net Revenue grew 45% y-o-y in Q4FY21; Series E funded; recently entered the Unicorn club

Role:
1. Opportunity to make a real difference supplemented by great camaraderie, autonomy at work and super-fast speed to action
2. Avenues to explore self-interests / strengths and land in the right role

Leadership:
1. Humble, Capable and visionary leadership
2. Top-notch Advisory Board

Culture:
1. High on meritocracy: You hustle, you perform, you get rewarded
2. Deep rooted values (DELITE – Decisive, Empathy, Lean, Innovative, Trustworthy, Excellent Customer Service)