1.Managing Franchise relationship 2.Maintaining strong relationships with business partners, with a focus on activating direct customer supply channels 3.Managing all offline retail store operations in the defined geography 4.Laying down the road-map for growth and profitability targets 5.Leading the execution of the operation with a focus on customer experience, revenue growth, and optimal resource utilization 6.Hiring and managing of local supply, servicing, customer experience, and sales teams 7.Ensuring process and policy adherence across functions, with a focus on delivering the best-in-class customer experience 8.Adapting business strategy based on customer demand trends 9.Managing sale