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Assistant Manager - Life ops

  • Gurugram, Haryana, India
  • On Roll
  • Operations
  • 3 - 5 years
Job Title:

Assistant Manager - Life ops

Job Description:

Opportunity to work on life  insurance related initiatives 
Collaboration with internal teams- product, business finance, customer service,sales  etc 
Track Operations  funnels, issuance & cancelations and plug the holes if any
Handling escalation from channel partners and sales team and solving the problems 
Monitoring productivity and performance of team members 
Hiring & training of the same 
Publishing reports and anlysing reports 

Understanding of life insurance business basics & funnels is required
Proficient knowledge of MS Excel is a must
Customer first attitude with a strong execution bias
Coordinating with CS teams and handling escalations on a day to day basis to provide prompt resolution to customers
Addressing internal queries, data requirements and escalations
Experience of working with a highly skilled team across all functions


Experience Range:

3 - 5 years

Educational Qualifications:

Any graduation,

Job Responsibilities:



 Proficient knowledge of MS Excel is a must
Customer first attitude with a strong execution bias
Coordinating with CS teams and handling escalations on a day to day basis to provide prompt resolution to customers
Addressing internal queries, data requirements and escalations
Experience of working with a highly skilled team across all functions


Skills Required:

excel, ppt, Term Life Insurance, Life Insurance, good communication,

Candidate Attributes:



 Proficient knowledge of MS Excel is a must
Customer first attitude with a strong execution bias
Coordinating with CS teams and handling escalations on a day to day basis to provide prompt resolution to customers
Addressing internal queries, data requirements and escalations
Experience of working with a highly skilled team across all functions


Job Code: KL-5ADBEW2P
About Us
India’s largest auto-tech company and a one stop shop for an integrated auto- ecosystem play, to provide exceptional consumer experience through best-in-class product and tech innovations. With more than 91 million in monthly traffic, 52 million monthly unique visitors, 3.5 million YouTube subscribers and more than 10 million mobile app downloads, GirnarSoft group has become the largest consumer facing auto tech company in the country with 86% of the New Car Buyers who research online come to CarDekho.com. The Company is also a pioneer in introducing specialized portals like TyreDekho.com, TrucksDekho.com and CollegeDekho.com.

Presence in international markets under the brand names of ZigWheels and OTO, covering diverse countries such as Malaysia, Philippines, and Indonesia. OTO.com is the number one auto site in Indonesia.

We are looking for Tigers to roar!

If you believe you’re born to innovate great things. Well, you have come to the right place.
Why Us?
Organization:
1. Largest online auto platform and only company providing end-to-end customer value proposition for automotive purchase
2. Phenomenal growth story: Net Revenue grew 45% y-o-y in Q4FY21; Series E funded; recently entered the Unicorn club

Role:
1. Opportunity to make a real difference supplemented by great camaraderie, autonomy at work and super-fast speed to action
2. Avenues to explore self-interests / strengths and land in the right role

Leadership:
1. Humble, Capable and visionary leadership
2. Top-notch Advisory Board

Culture:
1. High on meritocracy: You hustle, you perform, you get rewarded
2. Deep rooted values (DELITE – Decisive, Empathy, Lean, Innovative, Trustworthy, Excellent Customer Service)