Opportunity to work on life insurance related initiatives
Collaboration with internal teams- product, business finance, customer service,sales etc
Track Operations funnels, issuance & cancelations and plug the holes if any
Handling escalation from channel partners and sales team and solving the problems
Monitoring productivity and performance of team members
Hiring & training of the same
Publishing reports and anlysing reports
Understanding of life insurance business basics & funnels is required
Proficient knowledge of MS Excel is a must
Customer first attitude with a strong execution bias
Coordinating with CS teams and handling escalations on a day to day basis to provide prompt resolution to customers
Addressing internal queries, data requirements and escalations
Experience of working with a highly skilled team across all functions