Opportunity to work on Non Motor insurance
Collaboration with internal teams- product, business finance, customer service, sales etc to monitor and manage the category daily
Building a system of smooth quotations and query handling experience for channel partners & sales team.
Coordination with Insurers for getting the best quotation within timelines
managing team of operations executives and monitoring their performance in terms of SLA adherence & efficiency
maintaining data and publishing reports to senior management
RCA for delayed cases
Understanding of non motor products viz fire , burglary , marine ,gmc , liability ,cpm
Proficient knowledge of MS Excel is a must
Presentation skills
Problem solving approach & analytical capability
Customer first attitude with a strong execution bias