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Operation coordinator

  • Mumbai, Maharashtra, India
  • On Roll
  • Sales
  • 1 - 2 years
Job Title:

Operation coordinator

Job Description:

You will be responsible for managing quality and efficiency of operations. Manage cross functional coordination to stream line the business demand.
Used car industry experience will be an added advantage.

Experience Range:

1 - 2 years

Educational Qualifications:

-B.A in Maths, and MBA/PGDM Marketing, MBA/PGDM Operations,

Job Responsibilities:

1. Management of the overall quality and efficiency of operations
2. Develop, refine and implement Operations strategy ranging from area selection, product design and delivery, portfolio quality management, Client outreach and communications.
3. Coordinate with team of Operations to provide business support to Field Operations
4. Manage a team to manage products and process and ensure portfolio quality
5. Ensure company delivers outstanding service that is always client focused & efficient .
6. Coordinate with Business Intelligence team to deliver dashboards/trackers across the spectrum - field operations to leadership team.
7. Incentive structuring and management to optimize quantity with quality

Skills Required:

Central Operations,

Candidate Attributes:

Relevant Experience of minimum 5 years in collections
Well-rounded experience in cross functional coordination with Finance, Ops, Demand, supply etc. side of business.
A thorough understanding of lending performance metrics/indicators and the ability to interpret and process operations data;

Job Code: KL-H2B44N8J
About Us
India’s largest auto-tech company and a one stop shop for an integrated auto- ecosystem play, to provide exceptional consumer experience through best-in-class product and tech innovations. With more than 91 million in monthly traffic, 52 million monthly unique visitors, 3.5 million YouTube subscribers and more than 10 million mobile app downloads, GirnarSoft group has become the largest consumer facing auto tech company in the country with 86% of the New Car Buyers who research online come to CarDekho.com. The Company is also a pioneer in introducing specialized portals like TyreDekho.com, TrucksDekho.com and CollegeDekho.com.

Presence in international markets under the brand names of ZigWheels and OTO, covering diverse countries such as Malaysia, Philippines, and Indonesia. OTO.com is the number one auto site in Indonesia.

We are looking for Tigers to roar!

If you believe you’re born to innovate great things. Well, you have come to the right place.
Why Us?
1. Largest online auto platform and only company providing end-to-end customer value proposition for automotive purchase
2. Phenomenal growth story: Net Revenue grew 45% y-o-y in Q4FY21; Series E funded; recently entered the Unicorn club

1. Opportunity to make a real difference supplemented by great camaraderie, autonomy at work and super-fast speed to action
2. Avenues to explore self-interests / strengths and land in the right role

1. Humble, Capable and visionary leadership
2. Top-notch Advisory Board

1. High on meritocracy: You hustle, you perform, you get rewarded
2. Deep rooted values (DELITE – Decisive, Empathy, Lean, Innovative, Trustworthy, Excellent Customer Service)