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Team Manager - Telesales

  • Delhi, India
  • Permanent
  • Sales
  • 3 - 8 years
Job Title:

Team Manager - Telesales

Job Description:

• Candidate should be able to handle a team of 10-15 members
• Should have good team handling skill, and should be from Tele-sales background.
• Must be a target oriented leader, maintain defined Service Level Agreement (SLA), and should have good knowledge on call quality attrition and shrinkage
• Must have good hands on Microsoft office tools, and experience on any call center dialer will be an added advantage
• To lead an operations team, focused on delivering core metrics of productivity and quality. Should be responsible for planning, assigning and directing work.
• Knowledge of share market - Stock broking, Franchisee or B2C business would be an advantage
• Driving daily target of the team
• Driving the KRA for the team as well as themselves

Experience Range:

3 - 8 years

Educational Qualifications:

Any graduation ,or Any PG

Job Responsibilities:

• Promptness
• Ability to set your own objectives
• Courtesy while speaking
• Building a rapport with the customer

Skills Required:

team handling , Telesales

Job Code: KL-SLS-TM-DEL-1
About Us
We are a leading stock broking and wealth management firm, headquartered in India. We operate on a unique retail focussed stock trading model that provides revolutionary trading platforms and expertise to a diversified client base. Founded in 1987, we have expanded across all major cities in India.

The Angel Group is a member of the Bombay Stock Exchange (BSE), National Stock Exchange (NSE) and the two leading Commodity Exchanges in the country: NCDEX & MCX. We are also registered as a Depository Participant with CDSL.
Why Us?
We have a presence in over 900+ Cities with 8500+ Sub broker workers & 1 million+ Clients. We offer Equity Trading, commodities, portfolio management services, mutual funds, Life Insurance, IPO services, depository services & investment advisory.

• Fast paced, enriching career

• Opportunities for growth based on merit

• Vibrant Work Culture

• Progressive HR policies with an open door plan

• Security of Employment