Quality Analyst - Billing
The role of quality analyst is to audit the accuracy of the team’s work and to coach and provide them regular feedback to improve their performance.
3 - 5 years
Any graduation
• Ability to communicate effectively, both orally and in writing.
• Understand the client requirements and specifications of the project
• Maintaining & Sharing team reports to supervisors
• Audit of Billing team’s work on regular basis
• Coordination between other teams for smooth operations
• Weekly review with supervisors
• Ensure that the deliverable to the client adhere to the quality standards
• Must be spontaneous and have high energy level
• Knowledge of auditing concepts and principles.
• Knowledge of medical terminology.
• Maintaining performance related data and Analysis of data on a daily basis
• Communication of day end reports to Team Lead Quality
• Involvement in Calibration sessions as per requirement
• Key Player in driving improvement activities
• Providing on the spot Feedback
• Prepare and review data and QA reporting with key stakeholders.
Quality Analysis
• Minimum 3 years of experience in Medical Billing, one year in auditing.
• Must be a Life Science Graduate
• Desire for knowledge/attitude to learn
• Good communication skills
• Good reasoning and Analytical skill
• Knowledge of MS office
• Team Handling and interpersonal skills.
• Skill in computer applications.
• Ability to maintain confidentiality of sensitive information.
• Ability to communicate effectively, both orally and in writing.