Team Lead - Billing
This role will handle leading a team medical billing for US clients.
6 - 8 years
Any graduation
• Ensure client’s SLA is met including service delivery, timely report and quality control.
• Create reports to update the company on team’s progress
• Monitor team members' participation to ensure the training they are being provided is being put into use, and also to see if any additional training is needed
• Listen to team members' feedback
• Ensure effective communication with the client on project & the issue faced by the client is resolved.
• Should lead by example
• Develop a strategy the team will use to reach its goal
• Provide any training that team members need
• Communicate clear instructions to team members
• Manage the flow of day-to-day operations
• Strong ability to interpret medical records of the patients in different specialties
• Improve the operational system, processes and policies in support to organization’s Mission
• Coordination and communication between the support and business functions.
• Play a significant role in long term planning, including an initiative geared towards operational excellence
• Ensure monthly invoicing details of the project is sent to the Accounts department.
• Participates in the development and implementation of operating policies and procedures efficiency of operations.
• Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments
• Evaluates performance and makes recommendations for personnel actions, including termination;
• Motivates employees to achieve peak productivity and performance.
• Works with Supervisor to establish departmental goals and timelines and update supervisor monthly on whether the goals have been met. Informs Supervisor as soon as possible if there are barriers to meeting goals.
• Ability to handle protected health information in a manner consistent with the Health Insurance Portability and Accountability (HIPAA)
• Taking performance review of the team members at regular intervals.
Team Handling , Communication Skills , Medical Billing
• Analytical skills
• Stategic thinking skills
• Project planning skkills
• Action Planning skills
• Should have an ethical leadership skills
• Delegation Skills
• Influential
• Innovation skills
• Professional confidence
• Problem solving skills
• Knowledge of MS office suite