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Front Office Executive
Job Title:
Front Office Executive
Job Description:
IDfy has a simple mission: to create a world of opportunity by detecting and stopping fraud in transactions.
These transactions can be about opening bank accounts, giving loans, onboarding new employees or
authenticating different parties that are part of a marketplace. IDfy is a market leader in this space in India
with more than 500 customers. Our customers include India's largest banks (HDFC Bank, Kotak Mahindra
Bank, IndusInd Bank, IDFC), wallets (PhonePe, Paytm, Ola Money), lenders (ABFL, IIFL, Tata Capital),
Sharing economy / eCommerce giants (Amazon, Airbnb, Ola, Zoomcar, Dream11) etc. Our partners include
transUnion, IBM, Salesforce, CRM Next, Google, Visa and many more.
Experience Range:
1 - 3 years
Educational Qualifications:
Any graduation
Job Responsibilities:
Take care of the guest management process including:
Welcoming guests
Offer tea/coffee/water
Inform the person that they have come to meet about their presence
Ensure guests have a good experience
Direct visitors to appropriate person and office
Answer, screen and forward incoming phone calls - take messages if needed
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, form & brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor log book, issue visitor passes)
Ensure booking of meeting rooms when needed
Take care of Management reimbursement claims
Arrange travel and accommodation, and prepare vouchers
Assisting the HR & Admin team in filling and other extra activities
Skills Required:
Front Office Executive , Receptionist Duties , front office admin , Guest Relation , customer Service Attitude
Annual Salary Range:
INR 2,50,000 - 3,50,000
Candidate Attributes:
Hands on experience with office equipments (e.g. fax machine and printers)
Professional attitude and appearance
Excellent organizational skills
Solid written and verbal communication
Customer service attitude
Ability to be resourceful and proactive when issues arise
Qualities:
> Attention to details
> Patience & Empathy
> Good presentation
Job Code: KL-DQQYMPNT
About Us
Eliminate Fraud. Establish Trust.
IDfy is an Integrated Identity Platform offering products and solutions for KYC, KYB, Background Verifications, Risk Mitigation, Digital Onboarding and Digital Privacy.
We establish trust while delivering a frictionless experience for you, your employees, customers and partners.
Only IDfy combines enterprise-grade technology with business understanding and has the widest breadth of offerings in the industry.
With more than 12+ years of experience and 2 million verifications per day, we are pioneers in this industry.
Our clients include HDFC Bank, Induslnd Bank, Zomato, Amazon, PhonePe, Paytm, HUL and many others.
We have successfully raised $27M from Elev8 Venture Partners, KB Investment, and Tenacity Ventures!
IDfy is an Integrated Identity Platform offering products and solutions for KYC, KYB, Background Verifications, Risk Mitigation, Digital Onboarding and Digital Privacy.
We establish trust while delivering a frictionless experience for you, your employees, customers and partners.
Only IDfy combines enterprise-grade technology with business understanding and has the widest breadth of offerings in the industry.
With more than 12+ years of experience and 2 million verifications per day, we are pioneers in this industry.
Our clients include HDFC Bank, Induslnd Bank, Zomato, Amazon, PhonePe, Paytm, HUL and many others.
We have successfully raised $27M from Elev8 Venture Partners, KB Investment, and Tenacity Ventures!
Why Us?
At IDfy, you will work on the entire end-to-end solution rather than a small cog of a giant wheel.
Thanks to our problem-centric approach, one in which we find the right technology to solve a problem rather than the other way around, you will always be working on the latest technologies.
You should be sold by now, but if you're not, here's some more. You'll have the chance to brainstorm in bean bags, strategise over foosball, and collaborate with a crew that's as quirky as it is brilliant.
Thanks to our problem-centric approach, one in which we find the right technology to solve a problem rather than the other way around, you will always be working on the latest technologies.
You should be sold by now, but if you're not, here's some more. You'll have the chance to brainstorm in bean bags, strategise over foosball, and collaborate with a crew that's as quirky as it is brilliant.
