Executive - Collections
The Collections Specialist is responsible for collections of outstanding accounts receivable from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.
1 - 3 years
Any graduation
•Reviewing open accounts for collection efforts.
• Making outbound collection calls in a professional manner while
keeping and improving customer relations.
•Resolves client-billing problems and rescues accounts receivable
delinquency, applying good customer service in a timely manner.
• Collect customer payments in accordance with payment due dates.
• Identify issues attributing to account delinquency and discuss them
with management.
•Review and monitor assigned accounts and all applicable collection
reports.
• Provide timely follow-up on payment arrangements.
• Mail correspondence to customers to encourage payment of
delinquent accounts.
Managing and keeping track of the contract.
Printing of Agreement.
Dispatching the agreement to the client.
Following up with the client for countersigned agreement copy.
Filing the Agreement hard copy.
outstanding collection , data management , Accounts Receivable
• The ideal candidate for this position will have a minimum of 1 to 2
years of corporate collections experience including interaction with
a large customer base.
• Strong communication, problem solving and analytical skills required
• Ability to work independently and to adapt to a fast changing
environment.
• Proficiency in Microsoft Office including Excel, Word and Access.
• Must have attention to detail with an eye for accuracy.
• Creative, self-disciplined and capable of identifying and completing
critical tasks independently and with a sense of urgency.